Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,800 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, scissors perfect .”

Helpful Report

Posted 4 years ago

“Great product range. Using it regularly. I use it through app and would be great if I could see my order history same as I would like to receive notification when my order was posted, not only that it was confirmed.”

Helpful Report

Posted 4 years ago

“Having tried other de tangling sprays there was a base line to to use for comparison and this product has worked the best of all on my cavapoo, which tangles very easily. Now it is not a problem any more.”

Helpful Report

Posted 4 years ago

“Very pleased there are some items I would only buy from Groomers”

Helpful Report

Posted 4 years ago

“Quick service. Quality products. Very helpful customer service department.”

Helpful Report

Posted 4 years ago

“prompt service, as always. products arrived well packed.”

Helpful Report

Posted 4 years ago

“My products always arrive promptly. The site is easy to navigate with loads to choose from. When I have rung for help everyone is always friendly and helpful. I enjoy browsing new products.”

Helpful Report

Posted 4 years ago

“Absolutely brilliant brush for my miniature Shih Tzu. It gets all the tangles and knots out. For the price, it's the best buy for our dog yet!”

Helpful Report

Posted 4 years ago

“No hassle online shopping, fast delivery and good packaging”

Helpful Report

Posted 4 years ago

“Amazing brush 😍 makes it so easy on my standard poodle 🐩”

Helpful Report

Posted 4 years ago

“v easy website to use and very quick delivery thank you”

Helpful Report

Posted 4 years ago

“Very pleased, they have some great stuff in, good prices, good delivery times. Very pleased”

Helpful Report

Posted 4 years ago

“Prompt delivery and good product”

Helpful Report

Posted 4 years ago

“Groomers to the rescue ,,,,, the intense detangling spray has been my salvation for my dog as he goes through coat change. Highly recommend”

Helpful Report

Posted 4 years ago

“Everything arrived in good time but i was disappointed in the quality of products.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you are disappointed with the products. If they are not suitable for whatever reason, or if you would like to change them for something else, please do not hesitate to contact us or to return the items within 14 days. Kind regards The Groomers Team

Posted 4 years ago

“I really think you need to change your delivery/couriers...I ordered on Tuesday 13th October .....after many phone calls i was told they tried to deliver, that was a lie....I am still waiting for my order!…I was told on Monday my order would be resent with a different courier as nxt day delivery.....nope, still not here....having to cancel all bookings now....not happy at all!…very disappointed”

Helpful Report

Posted 4 years ago

Thank you for your review. Please accept our sincere apologies for the original delay. We are taking this very seriously and will be following this up to find out what went wrong. We apologise for the any inconvenience this caused. However, the replacement order which was dispatched via express delivery, was delivered to a neighbour yesterday, as per your request. We will arrange for a member of the team to contact you today, to provide the details. Kind regards The Groomers Team

Posted 4 years ago

“Great for keeping poodles legs clean on a walk. Need to do them up fairly tight. Great product.”

Helpful Report

Posted 4 years ago

“Always very reliable and quick with their delivery’s excellent service”

Helpful Report

Posted 4 years ago

“I bought the tunic with the paw prints on the side. It’s absolutely beautiful. Fits lovely and looks so cute 🐾 will definitely buy again when I need a new one.”

Helpful Report

Posted 4 years ago

“Been using groomers for years only every had the best service. Fantastic products at unbeatable price. Thank you”

Groomers Online 5 star review on 19th October 2020

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,800 reviews