Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,895 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doesn’t answer phones and doesn’t reply to emails. Won’t be using again.”

Helpful Report

Posted 4 years ago

“Excellent products and fast delivery service . Highly recommend”

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Posted 4 years ago

“I have been dealing with this company for nearly sixteen years and not once have I had to complain there customer service team are second to none .The sales team are flawless too Very professional and the products are the best . Pampered pets Oswaldtwistle”

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Posted 4 years ago

“Easy to order, order confirmed and delivery excellent!!!”

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Posted 4 years ago

“Great service, quick delivery.”

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Posted 4 years ago

“Always fast delivery, great easy to use website, I can find all the products I need here!! The loyalty scheme is straightforward (and I’m so glad it’s available 😂 as I’ve already made a few hefty orders) 100% recommended to other groomers or pet owners”

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Posted 4 years ago

“Great delivery and customer service is excellent”

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Posted 4 years ago

“Very good and fast service. Thank you 😊”

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Posted 4 years ago

“Prompt delivery and good service.”

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Posted 4 years ago

“Quick service and items as described. Really easy service to use!”

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Posted 4 years ago

“Very happy - phoned for advice which was most helpful and recommended product arrived promptly . Very happy with service and product and most important ! So is Flo the schnauzer. Pleased to recommend.”

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Posted 4 years ago

“Highly recommended this company, had a slight problem no biggie but emailed customer service & the problem was dealt with straight away & a replacement was sent out without any problem. Thanks again Groomers 😊”

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Posted 4 years ago

“My dog has had continuous ear infections for many years, nothing has worked from the vets only helped short term. A friend recommended this and in a matter of days it has cleared my dogs ears. Will let you know if it lasts long term.”

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Posted 4 years ago

“Always brilliant fast service and quality products”

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Posted 4 years ago

“Great item, fast delivery, great price thanks”

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Posted 4 years ago

“Excellent service and brilliant products. Very helpful customer service”

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Posted 4 years ago

“Excellent and quick service.”

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Posted 4 years ago

“Order was promptly dispatched but delivery had a damaged item that appeared to be due to couriers' handling. Notified Groomers and replacement item was equally promptly dispatched and received in perfect condition - Thank you Groomers”

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Posted 4 years ago

“Disappointed. I ordered wrong item and immediately contacted Groomers to ask if I could amend order. A couple of days later I was told it had been shipped and I could return item and reorder. Not financially viable with p&p costs. Items received - shampoo had leaked. Comb and bush are good products.”

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Posted 4 years ago

“Good price for quality products and fast delivery”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,895 reviews