Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,977 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Detangles and even good on matted knots”

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Posted 2 years ago

“good product, good price, good delivery, good smell, good DOG”

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Posted 2 years ago

“Great service, spot on delivery, easy website to navigate and purchase. Clipper blades fantastic….new blades whizz through the coats. Thank you Groomers.”

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Posted 2 years ago

“Very fast and easy service supplying a great product at as great price.”

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Posted 2 years ago

“Excellent range of good value and high quality products for professional groomers and 'ordinary people'. Straightforward ordering process and speedy delivery. Thank you”

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Posted 2 years ago

“Order processed and delivered promptly, unfortunately didn't have a 4 comb available with skip tooth”

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Posted 2 years ago

“Following a Google search for a dog shampoo that deals with dry itchy skin, I found myself on Groomers website. How lucky was I !!! They had all the products I needed [Primrose Shampoo & Conditioner] at a very reasonable price compared to other sites. Delivery was quick and now my dog is smelling beautiful with less itchy skin - see pics - Walter after his first shampoo & conditioner.”

Groomers Online 5 star review on 15th November 2023

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Posted 2 years ago

“very nice contact with shop, reliable, above all, and in these times it's hard to trust. fast delivery. good discounts. I recommend it wholeheartedly!!!!”

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Posted 2 years ago

“Excellent speedy service and really high quality products”

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Posted 2 years ago

“Our little puppy seems very happy. The scent is subtle and not overpowering. All happy here.”

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Posted 2 years ago

“Great selection and quick delivery. Love my jumpsuit, no itchy hair for me! Groominf clothing sizing can be a little confusing but the jumpsuits were straightforward.”

Groomers Online 5 star review on 12th November 2023

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Posted 2 years ago

“So, so pleased with my purchase, the online shop was easy to navigate, and the price competitive. The communication was excellent and delivery was accommodating to a time/ day suitable for myself. Will definitely shop again and recommend to all my dog loving friends.”

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Posted 2 years ago

“Very happy fast delivery”

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Posted 2 years ago

“Quick easy website, delivery quick also”

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Posted 2 years ago

“I opened my products which were all in metallic aerosol containers. One of them was very dented. Despite calling at least 4 times was never able to get hold of them despite emailing and leaving messages. As the products were not cheap was surprised by one thin jiffy bag and a little extra bubble wrap with that type of product needs more padding and or a box. Disappointed that there is never any staff on their phone line to deal with your queries and feel like I got a bargain basement product all dented however it was a bargain basement price and for that sort of money I expect better packaging and perfect products.”

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Posted 2 years ago

Hi Zena, Thank you for your review, I am sorry to hear you have been experiencing issues with the products you had delivered. Please email our Customer Service Manager at ella.willicome@groomers-online.com to discuss this further . We look forward to hearing from you soon. Groomers

Posted 2 years ago

“I have always found items are delivered quickly and well packaged. Communication for arranging large deliveries is very straightforward. Their own-brand products are some of the best.”

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Posted 2 years ago

“I ordered 3 x 5 litre shampoo. They arrived the next day, sooner than expected. Very pleased.”

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Posted 2 years ago

“First time I've used them and very pleased with the service, quick delivery to the outer isles 👍”

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Posted 2 years ago

“Excellent product range and customer service”

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Posted 2 years ago

“Pretty good small leak in one 5 litre bottle but not detrimental to the shampoo bottle. ABSOLUTELY ADORE my new scissors. Rose gold straight 8 inch. Well worth the £70+ they sound and look correct and amazing can’t wait to use them. Would put 5 star but just the small leak off of perfect”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,977 reviews