Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,800 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of things out of stock so had to find elsewhere. Found website not easy to browse products unless I specifically look for them. Delivery was good but came in two parts and when I tried to ring to find out why only half order arrived I could not get through to anyone (rest of order arrived tow day later though)”

Helpful Report

Posted 4 years ago

“It’s ok, I would like to find everything in there, sometimes we don’t find most item dog groomers need. Also you need to improve your customer services.”

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Posted 4 years ago

Thank you for your review. We are sorry to hear that you have sometimes not found the items you need. We will arrange for a member of the team to contact you to discuss further. Kind regards The Groomers Team

Posted 4 years ago

“Excellent purchase experience and delivery service.”

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Posted 4 years ago

“I brought a 81/4 in scissors and a comb they both was ordered together and arrived in a couple of days service was very quick. I haven't had an opportunity to use the scissors yet but they are roseline and i have never been dissapointed with there scissors yet.”

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Posted 4 years ago

“Prompt delivery of top quality grooming products. Rang to query a product and had very helpful response.”

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Posted 4 years ago

“Very happy with Groomers service. The product (disinfectant surface cleaner) arrived promptly and well packaged.”

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Posted 4 years ago

“Excellent service super fast delivery and very competitive prices Thanks”

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Posted 4 years ago

“Iv Been shopping with Groomers Online for several years and the service is always 110% perfect, some places may sell some things similar or the same a little cheaper but for me the quality and the customer service is not anywhere near as brilliant as Groomers Online, i didnt need to contact anyone on the last few purchases but when i have ever had to contact the customer care team they have all been fabulous, helpful friendly, proactive and professional”

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Posted 4 years ago

“Fab products always speedy delivery.”

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Posted 4 years ago

“Placed a very large order. Came quickly and all correct. Contacted customer service regarding an out of stock item and got a response back the next day..”

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Posted 4 years ago

“Excellent product and quick delivery.”

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Posted 4 years ago

“Quick service, Ordered a Coat King for our Spaniel, Very good product and fast delivery.”

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Posted 4 years ago

“I did my first shopping all succesfull”

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Posted 4 years ago

“Good quality products, reasonable prices & fast shipping”

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Posted 4 years ago

“Placed my order on a Saturday afternoon and received the product on Wednesday. Very quick and easy service to use and will be ordering again soon. The product I ordered was also exactly how it was described in the picture.”

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Posted 4 years ago

“Ordering was easy and the postage on my small order was reasonable. My items were very keenly priced, packaged well and arrived in perfect condition. Very pleased all round”

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Posted 4 years ago

“Just what I've been looking for and a good price to, doing a fabulous job on my German Shepherd coat. Thank you”

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Posted 4 years ago

“AmaZing as always. Great grooming products reasonable prices and great customer service”

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Posted 4 years ago

“Excellent range of products. I bought small grooming scissors which are well balanced and comfortable to use.”

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Posted 4 years ago

“Quick delivery, reasonably priced compared with other sites, and the website works and looks professional. I don’t have much else to say because it all went very smoothly.”

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,800 reviews