Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,978 Reviews

89 %

of reviewers recommend Groomers Online

4.8

Based on 9,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Services need revising. I purchased a plastic bath that screws onto legs that also screw together to make a stand This was to enable me to put it in my bath and not have to kneel over the bath when shampooing my small (7 kilo) dog. It arrived extremely quickly, was well packaged and does indeed fit into my bath. Perfect!! Unfortunately, several of the screws were missing, which rendered it unfit for use. It took several phone calls plus emails, and over a week before anyone got back to me. However, when Groomers DID get in touch, they were very helpful and apologetic. The missing screws arrived the next working day. The bath is brilliant (now I’m able to fit it together and use it) and makes it so much easier for me to bathe my nervous rescue dog. Thanks, Groomers - we got there in the end!”

Helpful Report

Posted 5 years ago

Thank you for your review. Please accept our sincere apologies for this. We understand that a member of the team has since contacted you and have now resolved the issue. Kind regards The Groomers Team

Posted 5 years ago

“The Oster grooming comb was recommended by my cat groomer. Arrived quickly and was good value. Mabel my cat has accepted me using it on her in a short space of time. Pleased with my purchase thank you.”

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Posted 5 years ago

“Always use Groomers Products are authentic and great value for money Speedy delivery as usual A+++++++++++++”

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Posted 5 years ago

“First time lve used company , very happy with the service and delivery , will be useing again, extremely happy”

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Posted 5 years ago

“Very pleased with service and equipment”

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Posted 5 years ago

“This is a great dog brush. It is really well made and has a large bristle head. The bristles are great for removing debris from my dogs coat and general grooming.”

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Posted 5 years ago

“Great to deal with,ordered a dog dryer and sent out quickly.Customer service also very good and helpful.”

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Posted 5 years ago

“Such good value , very sharp and all neatly wrapped up in a practical case . Service was very good and arrived promptly.”

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Posted 5 years ago

“I love their goods the shampoo and conditioners I have tried have made my Cockapoo’s fur lovely and soft and smell lovely.”

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Posted 5 years ago

“Ordered a new blade for my clippers, very well priced & speedy delivery. Thanks”

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Posted 5 years ago

“Excellent product Choice Easy ordering. Quick confirmation of despatch. Excellent product. Thank you.”

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Posted 5 years ago

“I ordered my new cordless clippers and they were here in no time! Great service!”

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Posted 5 years ago

“Really pleased with my order and the quickness of the delivery ...thank you 🙂”

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Posted 5 years ago

“Very impressed , arrived well packaged and quickly .”

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Posted 5 years ago

“Easy ordering & efficient delivery. Great products....as a groomer I could never be without Julie Harris coat management spray”

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Posted 5 years ago

“Order came very quick. Cat has bad Tangles but we are getting through them slowly with help from the Detangling Spray. He's a beautiful ginger and white Persian. But losing his winter coat is causing him problems this year.”

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Posted 5 years ago

“Perfect thank you.”

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Posted 5 years ago

“Excellent customer service and service in general”

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Posted 5 years ago

“Excellent and prompt service. The scissors are fantastic and easy to use on my fussy dog. Will be buying from here again.”

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Posted 5 years ago

“Ordered in the afternoon on Thursday and Friday morning they were both with me!.. excited to try on my six poms (evening primrose shampoo and conditioner) very pleased with the service and even more pleased with the products..”

Groomers Online 5 star review on 3rd June 2021

Helpful Report

Posted 5 years ago

Groomers Online is rated 4.8 based on 9,978 reviews