Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,893 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly service.”

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Posted 4 years ago

“Prompt five star customer service”

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Posted 4 years ago

“Ordered evening primrose conditioner for my dog. It arrived in good time, well packaged. Haven't tried it yet but hoping for good results. Looks like a good quality product and will definitely buy from groomers again. Very reasonable prices.”

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Posted 4 years ago

“My order arrived quickly and delivery communication was good. All items were well packaged and in perfect condition. Not my 1st order and it won’t be my last, keep up the good service groomers!”

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Posted 4 years ago

“Very efficient Customer Service department and quick delivery.”

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Posted 4 years ago

“Fabulous service ... my order arrived the next day, all present and correct, and I’d ordered quite a lot! Packaged well. No complaints from me!”

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Posted 4 years ago

“Excellent service - price and quick delivery for my Bass paddle brush which I use on my bearded collies. Replacement for my old one which I bought around 5+ years ago from Groomers online. Lasted well!!”

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Posted 4 years ago

“Great service fast delivery and great price”

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Posted 4 years ago

“Excellent service quick delivery.”

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Posted 4 years ago

“Easy to use website with good descriptions of products and fast delivery”

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Posted 4 years ago

“Purchased shampoo and grooming brush, very quick delivery and very pleased with purchase.”

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Posted 4 years ago

“Over the past few years, I’ve placed numerous orders with Groomers Online, for all sorts of things, ranging from basic combs to my amazing electric table. I’ve had dealings with staff and on every occasion, they have been polite, courteous and professional, without fail. Prices are competitive and fair, for good quality products. Delivery has always been swift, and convenient when larger pallet deliveries have been made. I’m not sure who Groomers use for delivery of larger items, but they have always been exceptional, upholding Groomers reputation for them. All items have been delivered as expected, without damage, and complete. I’ll continue to shop with groomers, and I’d recommend them to anyone, professional, or pet owners.”

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Posted 4 years ago

“Ordered charging station for heineger clippers. Informed when dispatched and out for delivery. Prompt delivering. Will use again”

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Posted 4 years ago

“Web site easy to access and quick to use”

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Posted 4 years ago

“Excellent quality product and quick delivery”

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Posted 4 years ago

“very pleased with product and service”

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Posted 4 years ago

“Order Andis brushless clippers online and delivered very quickly. Would definitely use them again”

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Posted 4 years ago

“Goods arrived quickly. The Groomers large slicker brush is the best I’ve used in decades of dog ownership - goes through my rough collie’s coat with ease.”

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Posted 4 years ago

“Brilliant value for money. Would recommend.”

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Posted 4 years ago

“Easy site to navigate and goods delivered on time well packaged”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,893 reviews