Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,978 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got conditioner for Yorkshire terrier. It has left her coat nice and soft”

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Posted 7 years ago

“item purchased was reasonably priced and delivered on time.”

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Posted 7 years ago

“Love the products groomers supply. Always arrive on time and well packaged”

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Posted 7 years ago

“I love groomers products, good quality,reasonable prices and quick delivery also good customer service,can't fault them.”

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Posted 7 years ago

“Very quick delivery of my favourite shampoo.”

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Posted 7 years ago

“These are great clipper's , my dogs coat mat ,and this took the hair off very easily”

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Posted 7 years ago

“Still have not received my purchase, so why are you asking me to review the blaster that I have ordered?”

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Posted 7 years ago

Dear Jean, Thank you for your review. Please accept our sincere apologies - This is the first communication we have received since the goods were dispatched. We will be contacting the courier to find out why this has been delayed. We will then make contact with you with a resolution. Kind regards The Groomers Team

Posted 7 years ago

“So loving and friendly towards my dogs!”

Groomers Online 5 star review on 14th January 2019

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Posted 7 years ago

“Excellent product... fast delivery... with no fuss...”

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Posted 7 years ago

“Great service 100% pleased with my order when I received it. Would definitely recommend Groomers online and will defiantly use you again”

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Posted 7 years ago

“I’m just coming up to 12 months on my cat grooming business and it’s not without your help, excellent prices and choice of products not to mention your timely delivery of all goods which have assisted in the setting up and maintenance of my business. I am eternally grateful for your service and your lovely staff of which I’ve had the pleasure of speaking to for advice.”

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Posted 7 years ago

“Fantastic quick delivery, easy to use website”

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Posted 7 years ago

“Order came in plenty of time. Had a slight problem with one item due to handling in the post, this was resolved efficiently and I'm very happy with the service I've received. I will be using again and recommending.”

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Posted 7 years ago

“love the website, easy to navigate, quality products and fast delivery!”

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Posted 7 years ago

“Very impressed with Groomers Online. Prices are very competitive, delivery is fast and when I recently had an issue with an order (my fault entirely) it was dealt with quickly and efficiently. I can’t rate them highly enough.”

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Posted 7 years ago

“Easy to order but dont rate the customer service i ordered a set of clippers for the wife's bday which she took receipt of had i no idea when they arrived so i sent a email to customer service to the reply of we've looked into this and they were delivered at 13.55 which i didnt know about. i was made to feel that they thought i was trying to con them even after I sent another email saying hope my wife hasn't took receipt of them as they were a bday present got no reply abit angry considering these were £300 dont know if I'll be using them again thanks Andrew”

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Posted 7 years ago

Dear Andrew, Thank you for your order and review. We are so sorry you feel this way - this was never our intention. You emailed in and asked when to expect delivery. So we checked the tracking and advised it had been delivered and signed for. We then received an email from you thanking us for the speedy reply - We apologise for not responding to this email. We are glad you have the goods and we hope your wife is happy with the product. Should you wish to discuss this any further or have any queries, please do not hesitate to contact our helpline. Kind regards The Groomers Team

Posted 7 years ago

“Groomers on line, everything I need at fantastic prices! Easy site to use and arrived on time. Katie and my Lagotto pup Poppy”

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Posted 7 years ago

“Products are brilliant. Ideal Bass brush for my OES. De shedding tool brilliant. Love the double sided bendy slicker brush pins are just right.”

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Posted 7 years ago

“Always happy to help even with a problem. Top class service.”

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Posted 7 years ago

“No messing purchase. Arrived well packed and on time. Would use again”

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Posted 7 years ago

Groomers Online is rated 4.8 based on 9,978 reviews