Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.83

4.8 Rating 8,294 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 8,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 31st January 2026

Anonymous

Grisport 5 star review on 28th January 2026

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and thank you very much for the extra ‘goodies’ sent with my boots 😊”

Helpful Report

Posted 4 years ago

“Very good quality boots. They were delivered very quickly with the nice addition of some free gifts. Thank you!”

Helpful Report

Posted 4 years ago

“Not a blister first time out”

Helpful Report

Posted 4 years ago

“Probably the most comfortable pair of boots I've ever had. On my 3rd pair!”

Helpful Report

Posted 4 years ago

“I bought the Aztec Wide walking boots and I’m so pleased I did! They fitted perfectly and days after the purchase I took them on a walking holiday to Norfolk, where I walked for miles in the rain (sigh!) and on wet sand. My boots took it all on the chin - completely waterproof, no marks, and super comfortable throughout. Also really great advisors - before buying I call Grisport and asked a few questions which were answered and dealt with very competently.”

Helpful Report

Posted 4 years ago

“These are my 4th pair of Hurricane boots! They are so lightweight and comfortable that they never need breaking in and I can wear them with 'normal' thin or thicker walking socks, dependent on the weather. The tread does seem to wear through fairly quickly, but I do cover a lot of miles in them. An all round excellent boot. The ordering and delivery process was great too - the free walking pack was a lovely bonus!”

Helpful Report

Posted 4 years ago

“Dear Grisports, I could not fault the Grisport Company, the walking shoes I ordered are excellent, strong and comfortable, I look forward to walking the Welsh hills in them very soon. The purchase was made better by the free gifts that came along in the parcel. The ordering was easy and the delivery was very efficient. I am so pleased.”

Helpful Report

Posted 4 years ago

“Absolutely delighted with service received from Grisport . Grisport contacted me due to some technical glitch were unable to supply the boots that I had ordered offering a full refund or chose another pair and a contact name and number. Chose another pair which were more expensive, spoke with Gavin who insisted on giving me the replacement boots for the same price as originally ordered. Fantastic customer care and boots were delivered within two days. Really appreciate everything that was done for me, thank you.”

Helpful Report

Posted 4 years ago

“Boots seem very nice. Can’t really comment until they have been warn. Nice and light. Came up small so need to return. Company make returns very easy and were pleasant and helpful when I phoned.”

Helpful Report

Posted 4 years ago

“Very good service. I bought a pair of peaklander boots, UK size 3 for wider feet. They are very roomy and I have to wear very thick socks. I probably could have gone down a size but that is not possible as that is the smallest they do. They really are fine with thick socks and another pair of ordinary socks on though. Delivery was quick and free. I also received a free gift of a pair of gaiters, lovely thick socks and a pair of laces which are all very good quality. All I would say about the laces is, and this is absolutely not a complaint because they were free after all, it would have been nice to have spare laces that would match my black boots whereas the ones I got were more suited to brown boots. Like I said though that is not a complaint just an observation. Overall, I am very pleased and have recommended to a couple of other people.”

Helpful Report

Posted 4 years ago

“Excellent Quality,quick delivery,superb service.”

Helpful Report

Posted 4 years ago

“First class service and products”

Helpful Report

Posted 4 years ago

“Excellent products and excellent service, my only regret is that I didn't try them sooner.”

Helpful Report

Posted 4 years ago

“The boots are fine and are exactly what I wanted. The man that I spoke to was very helpful, and I ordered as he suggested. Reading the bumf that was in the box, it says to spray the boots with water proofer before each walk. Instead of the socks and hat etc perhaps some of the water proofer you recommend would be a good idea. Overall the service was very good.”

Helpful Report

Posted 4 years ago

“My boots arrived promptly and love them they look great and are so comfy”

Helpful Report

Posted 4 years ago

“Great boots - ‘Thunder’, great welcome pack, great price and lovely friendly ladies on their customer team... Emma & Nicola. Top marks all round, highly recommend!!”

Helpful Report

Posted 4 years ago

“Very comfortable waterproof and true size you can walk for miles in them”

Helpful Report

Posted 4 years ago

“My friend was delighted with her boot bag gift”

Helpful Report

Posted 4 years ago

“Great boots - great service. Ideal boots for someone with slim feet”

Helpful Report

Posted 4 years ago

“Grisport was recommended to me my a friend. The website is easy to follow and use. The footwear is competitively priced and I received a discount for my first order plus, a gift pack of socks, water bottle and cap. The new boots arrived in good time and I was able to put them on and go walking straight away. No issues with blisters or rubbing. A great buy.”

Helpful Report

Posted 4 years ago

Grisport is rated 4.8 based on 8,294 reviews