Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY HAPPY WITH MY BEAUTIFUL GREENHOUSE”

Helpful Report

“The greenhouse was dlivered quickly and on time. The instructions were axcellent and easy to follow.”

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“Greenhouse Stores were brilliant all the way through the purchase of my greenhouse. I had some queries before I bought the greenhouse and whilst I was erecting it. Unfortunately I cannot say the same of the person who delivered my greenhouse or, in fact, the quality of the greenhouse ! The greenhouse was delivered the day before the due day for delivery. Normally this would be fine but on that day both my wife and myself were out. Some builders working on our house were just leaving work when the driver arrived. They put the boxes containing the frame etc. in our sunroom but the driver stacked the glass against a wooden fence ! The fence flexes in a wind so much so that if the wind were to have risen before we arrived home then the glass would have fallen over and quite possibly have been broken. The quality of the actual greenhouse is poor and, bearing in mind that this is supposed to be one of the stronger greenhouses, is constructed of very thin aluminium sections ! In point of fact the sections could not possibly be any thinner ! We live in a very exposed position in Cornwall and I explained this at the outset so expected something more heavily constructed than what I actually got ! Another problem encountered during the erection of the greenhouse was the lack of suitable instructions and one has to rely on a series of very ambiguous, very small diagrams. I ordered the full capping to retain the glass, which is toughened, but I am not too hopeful of it surviving any big storm !”

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“We are delighted with final product; it is strong,elegant and well engineered. We didn’t score you full marks because we had issues with delivery. We ordered a 12ft green house and were sent 2 glass panels short; sufficient for a 10ft green house. We would also like to point out that we were sent excess plastic accessories 16 h- bars and we only needed 4 (2 extra would be ample for spares) and 12 linking bars for a polycarbonate green house where ours is glass. In this climate of excessive plastic waste, we feel more careful selection on delivery would be more acceptable. I am being sent a postage paid envelope for you to reuse the items.”

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“Greenhouse is excellent when built but the instructions could be clearer and more detailed”

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“I bought a greenhouse for my husband as a surprise and I can say the service we have received has been fantastic from deliver all the way through to the customer service help line (Rachel Marsh in particular) all questions were answered fully and video's sent to help build certain complicated parts of the structure demonstrating your teams knowledge and understanding of the products been sold. The quality of the greenhouse is and looks amazing thank you.”

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“Arrived on time. Excellent packaging. Good instructions. Good quality Hall’s greenhouse. Was contacted before delivery by email and phone. Brilliant service.”

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“I found some of the instructions could be misleading despite the fact I was a professional construction surveyor for many years. I also think that you should market you greenhouses as "complete" Units" with 'Base & rainwater equipment'”

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“Good product delivered on time communication excellent”

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“Very good and reliable service”

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“Ordered my very first greenhouse and could not have been any easier.. great value for money and it looks amazing... uf u ever need a upgrade I know where I am coming to”

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“The greenhouse is fabulous, just what I wanted however the instructions on how to erect it were unclear and difficult to follow.”

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“Excellent greenhouse just exactly what was required for my available space”

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“Ordering the product was straightforward and delivery was very quicj”

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“greenhouse stores have a large and varied range to suit all pockets. I went for a mid-range greenhouse which was delivered at the expected time following phone calls from the vendors to tell me it was on its way and when to expect it. The product is a good one-although it has yet to go through a winter-and was relatively easy to assemble with plenty of accessories. I am pleased with my purchase.”

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“Provided everything I ordered in a timely and efficient manner.”

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“Good, helpful service.”

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“With the help of my good neighbor the greenhouse is now complete. For those who will read this do read the instruction book carefully as you can get a little confused as to how things fit together. I am very pleased with the end result, I would have no hesitation in recommending this greenhouse to others.”

Helpful Report

“I purchased my Eden greenhouse after a long discussion with one of your sales staff who was very helpful and made a recommendation. It was easy to erect and is very sturdy,surviving recent gales very well. the gentlemen who erected it were very impressed with the quality. Overall I am delighted”

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“Greenhouse stores were great to deal. with very competitive prices, and silky smooth transaction.”

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Greenhouse Stores is rated 4.7 based on 3,434 reviews