Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,034 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 27th September 2026

343

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was great, they were willing to deliver the greenhouse when I was out and hid it out of site for me. We have just built the greenhouse today and it has gone up fine, but one of the aluminium frame pieces is buckled a little and we needed to hammer this out. Also, the small rubber end pieces for the guttering to close them off at each end don't come close to fitting, despite lots of wiggling, so water will be running off all 4 corners until we come up with an alternative, I will contact GS about this shortly. Ok overall but a bit gutted about those two niggles.”

Helpful Report

“Delivery would have been beyond 21 days if I hadn't complained. Despatched by one man courier who could barely lift it (well done him, I wouldn't have). Instructions could have been clearer but other than that shed is fine.”

Helpful Report

“Website quite clear, giving a reasonable amount of information about each product, and good pictures to back this up. Also, of course, the company has a huge range of products to satisfy most customers. I ordered a pair of identical items, but unfortunately only one was delivered. When I phoned to advise the company of this, the call handler was excellent, and had obviously pulled out all the stops because the second item arrived two days later. Well done, that lady! The company should consider providing a bit more online information about orders, and the expected delivery dates. I found this to be very sparse.”

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“Don't look at the pictures - read the words, my misses thought we were buying a three bay green house tray system, when it arrived there was only one bay, I then read the words and thats what it said it was.”

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“The delivery options were very limited. Basically you had to take delivery when they were in the area. The greenhouse was extremely difficult to erect and in my view it should be clearly flagged up as a job for professionals only. If that had been clear when I bought it I would have booked their fitter at the time, saving a lot of time and hassle. Having said that, they were very supportive with the difficulties the fitters had and the end result is fine - just gained a few grey hairs along the way.”

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“shed fitted perfectly it was a bit more flimsy than I expected for the price but once erected it became more stable happy with it overall”

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“I ordered the greenhouse as a flatpack to erect on site - very well engineered and a stable construction- however the instruction booklet needs to be re4viewed as a priority - It is purely a pictorial document, of numbers, diagrams and photos ( not very clear) I understand a multi language instruction, but not clear in many aspects. I am a retired mechanical engineer and I had help from an experienced builder. perhaps some written instrutions for parts of the assembly would I think be helpful. Certainly CLEAR DIAGRAMS , not photos of the top hanging of louver vents, handle position, bottom door plastic slides, a few more self tap screws, and nuts and bolts would save the grovelling !! I hope this helpful- VERY GOOD PRODUCT AT A FAIR PRICE”

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“Delivery was advertised as 21 days however in reality it will have taken 35 days by the time we receive the greenhouse on the 14th April. Disappointed that the money was taken from the card on order rather than before the despatch date or at least until delivery was confirmed by the greenhouse manufacturer. Cannot comment on the quality of product yet as we still have not received it.”

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“No glazing clips included in package - so had to go and buy some. Apart from that ok”

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“Can`t comment really; greenhouse was due to be delivered and erected today; all ready this end and arranged to be home; but phone call at 8am from manufacturers said "not coming because of lorry breakdown" and we try again next Monday. Unfortunate and highly inconvenient but no alternative.”

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“I am very pleased with the greenhouse but unfortunately 4 pains of glass were broken so it has taken a lot longer to put up than it should have As we did not have the glass”

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“We were told that it was a 2day job to erect the greenhouse - NOT SO! We are well used to assembling things, but the instructions were TRULY APPALLING. I had read reviews that they were poor, but smugly assumed that the reviewers were inexperienced! However, it took 2 very able men 5 days to do it , and we ended up paying more for labour than we did for the greenhouse! We had to have iPad next to us with updated instructions, that still had no clear diagrams or instructions. The glazing instructions were atrocious and one large pane was accidentally broken - more expense! Although the greenhouse is a nice one, I can't honestly say that I would recommend it. SO DISAPPOINTING, and ultimely SO EXPENSIVE!”

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“The delivery was within the time scale, however no one informed me of the delivery date and the shed was delivered without anyone being at home. The delivery driver left in in my carport.”

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“I was a little disappointed that although the advert said delivery in 7-14 days of order it took 4 weeks for my greenhouse to arrive, that said the gentleman who delivered it could not have been more helpful and everything was delivered in fantastic condition. Price wise I doubt if it could be beaten anywhere.”

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“The delivery was slightly late which was acceptable but there was not enough downspout sent to connect the guttering to the water butt.The downspout is very narrow & is proving difficult to source .”

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“First gale of winter took off the door and blew out several side panels”

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“Not received within 7days as advertised as out of af stock but no email to advise of delay which would have been useful.”

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“Purchased a 20x12 metal garage, the delivery driver was helpful, but the lorry was to big to get down the drive, rang the delivery manger who was very abrupt, we had to get our own transport to get the very heavy boxes down the drive.it took 4 fit guys to lift the boxes into an estate car! iam not sure how the driver gets them of on his own, ( 1 person cant lift these boxes) i would advise anybody if you cant get a large lorry to the spot where you are putting it up, get one from another company or dont bother! its a shame as the product looks good when put up. be careful as the panels could be damaged as they are quite thin. the servise from greenhouse store is very good, the delivery is a let down. Chris Dominic”

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“Delivery service excellent. Have not erected the greenhouse yet due to the cold weather. Can't comment on the product.”

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“The wooden greenhouse is excellent, but I have a problem with water running in to the greenhouse under the base. with the potting shed, its very good but put together too quick, I have had to make corrections.”

Helpful Report

Greenhouse Stores is rated 4.6 based on 4,034 reviews