Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.64

4.6 Rating 3,613 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 19th November 2025

258

Anonymous

Anonymous // 01/01/2019

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“2 parts delivered bent phoned to report .was told that they would be delivered five days later parcel arrived with only one part in the box.still waiting for second one yo arrive so that I can get finished.”

Helpful Report

“Greenhouse superb, cannot fault, the only problem was unreliable delivery. Received a telephone call to say when it woildnbe delivered ie in the morning, arranged time off as it was being deliveredmto allotment, 12.00 came no phone call as promised to say they were 30 mins away. Rang contact number, to be toldmit would be therenin half an hour andnthey would ring direct to give me time to get to allotment, I. 00pm nothing, rang again to be told it would be 2.00 pm now before delivery. At 2.00 still no phon3 call. I had a doc5ors appointment at 3.00 so rang again, only to be told it would be 3.30 now. I had 5o make arrangements for someone to be there. It did arrive at 3.45 and apparently the delivery guy said that there was no chance the greenhouse would hav3 been delivered in morning as it was the last drop. Plus side extremely pleased with greenhouse, excellent quality, and really pleased with it, shame delivery let it down”

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“Took my husband just over a day to put up with a little help. The instructions were very detailed and it took some time to get your head round them. Overall I am delighted with my greenhouse and would recommend it. I also got the staging package which is fantastic and well worth the expense I particulaly love the folding shelving. Can't wait for my tomatoes to be ready!”

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“Prompt service, delivery well within expected timescale and delivery driver very helpful.”

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“Purchased the auto feeder 20+ years ago .Simple and easy .You can go away on the hottest of weeks and be sure that your plants do not suffer.It is just great.”

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“it.s a great greenhouse and I luv it just what I wanted”

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“I liked the service & the garden room. Perhaps could be worded better to state that glass is not provided. Only one other suggestion that painting can happen before delivery be considered. I would happily have paid extra for this service, as you sell the exact colour of cuprinol that I used for it & my fence to blend in perfectly. It delays the final project. But am happy with everything overall.”

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“excellent and reliable company-recommended and would use again”

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“Brilliant price, brilliant service, arrived quicker than time quoted. Thankyou”

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“Excellent product with good assembly instructions. Price was competitive and about right for the product.. Nice website and delivery on time - what more could you want. Thanks”

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“The delivery was on time and the quality of the product was very good. The instructions were on the whole good but I did have some problems with the opening light constuction. I would recommend the greenhouse to every one”

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“Very competitive pricing and far cheaper than many other suppliers on the web. Although there was a delay from the manufacturer, GreenHouse Stores notified me straight away and advised to the exact when their next batch was due in. The week before they then called me again to arrange for delivery. Delivered as promised by helpful guy who wheeled it on his sack truck around to the back for me. External packaging in excellent condition - always a sign it's been handled carefully during transit. I would certainly recommend this supplier and use them again.”

Helpful Report

“I ordered the greenhouse for my mum for her birthday. It actually arrived on her birthday, which was a stroke of luck, myself, partner and dad set about putting it together on the following Saturday. It came very well packaged. Our only issue was the instructions could have been better as it was a book for several different models and you had to work out which one was which, generally speaking it could have been more helpful in the book. I would recommend mapping out each section on the floor first, and you need at least 2 people putting it together. Once built it is a very sturdy and robust greenhouse and we were very pleased with it, well worth the odd argument.”

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“Excellent delivery. Lovely solid greenhouse. Delighted.”

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“The ordering was easy and I found your website easier to use and clearer than competitors. The delivery was arranged with a friendly helpful person delivering. We did not put up the greenhouse for a couple of weeks after delivery but had not moved the glass as put down by the delivery man. When we went to construct the greenhouse 2 panes of glass were damaged, one only a little chip in a corner that we used on a lower pane and was fine, the other had a splintering crack about 15 cm into the pane - all the other pieces were intact. Luckily we had the louvred window so will be able to use the damaged pane for that small piece that is required in addition to the louvres. I would feedback that you really ought to mention quite clearly on the website that getting a louvred window will mean that you have to have one of the pieces of glass cut. I would not have bought it if I knew that was the case. I have bought a glass cutter but after practicing I have decided that I need to take the (damaged) piece to a glazier to cut - another delay to completing the glazing of the greenhouse. Also - would it not be sensible to provide the glass in packs of 11 rather than 10 to accommodate the fact that the glass does get damaged even when not dropped or stored incorrectly. I know these are things for the manufacturer to consider but you supply such a lot of them, you must get this feedback frequently and your feedback is more likely to be noted by the manufacturer - Vitaria. I would recommend you to others wanting to buy a greenhouse but my experience was not without hiccups.”

Helpful Report

“Was told would be advised by phone of delivery, NOT. Just turned up one day, fortunately we were at home. Exactly as described BUT instructions are useless. Need to be extremely good at DIY to construct this greenhouse. Lots of man hours . Door catch seems flimsy. Although a lean too greenhouse, it was not supplied with any fixings to fasten to wall”

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“Delivered as arranged. The driver was very helpful and put it just where I asked. There was little flexibility in day of delivery, but we were given plenty of notice to make arrangements.”

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“Helpful Driver Greenhouse was well packed and the delivery was on the day informed with time as stated Pm Thank you George Smith”

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“This product is very good value for money. Assembly was relatively simple, but I would allow 8-9 hours. The person helping my husband is very organised and in the building trade, but it still took them 81/2 hours to construct. Saying that, we grouped the components, which took a bit of time and is something I would recommend to anyone puuting together this product. The instructions were ok to follow, but in section 9 - roof assembly/parts required - the part labelled AFL is not included and so we missed its inclusion on p55. We managed to rectify this later on, when we reviewed section 9.”

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“very pleased ,lovely greenhouse and value for money”

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Greenhouse Stores is rated 4.6 based on 3,613 reviews