Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

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“The workmen who assembled were excellent and toiled all day in freezing, wet conditions with no hassle or complaint. I am happy with the product. Only downside was I felt the terms and conditions were a little onerous and I had to sign before construction but after I had paid. It wasn't possible to check all the components I'd glass on delivery and it appeared that I would be responsible should return visits have to be made.”

Helpful Report

Hi, You sign to confirm that you have received your delivery. Your delivery note states that you have 14 days to check the packages and any damaged or missing parts will be replaced asap. The installer is Halls own factory fitter so they are responsible for any return visits that are needed if parts are missing or damaged.

“Excellant quality and service throughout. Very happy!”

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“Excellent quality and design, construction was easy (we checked out online video first) and we are looking forward to using it this spring.”

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“Very good service. All queries prior to purchase answered efficiently. Work completed quickly on day. High quality product. Delighted”

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“Good service and an excellent product. Assembly instructions clear (but with lots of bits!). The hardest part was getting the door track assembly correct.”

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“The delivery was as promised and the greenhouse arrived in manageable size packages. Be aware, the instructions are awful. It took my wife and I two days to complete and it still isn’t 100%finished. They are vague and difficult to follow. I am an Engineer with 30 years experience, so I know how to follow written instructions.”

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“Hi There Due to having a rear extension the greenhouse is not out of the wrapping yet Hope it will be very good. Will contact you if any problems.”

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“Good product the only thing I would say the ends of the water tracks at ether end there were no plastic end pieces to have rain water to pipe in to water buts.”

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Hi, Rainwater downpipes are available under the options in the greenhouse at time of order or in the Accessories section of our website if ordering after/separately from a greenhouse.

“Very helpfull gave me a delivery date which was completed.”

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“I was very pleased with the help I received in the purchase of the greenhouse, particularly the advice I received about the model of the greenhouse. Delivery was fine and at the time indicated. I took the option of having it erected which was organised by you and once more the person arrived from Sutton Coldfield on the appointed day and on time and the erection was completed by late afternoon. The only slightly negative comment I have is that I returned from an appointment to find that the two Louvre windows had been inserted at the base of sides of the greenhouse and when I raised this was told that it was the ideal place for them even when I explained that I was having two full length plunge beds in the greenhouse for alpine plants. Having put the plunge beds in the greenhouse I have found it is not possible to open the louvre windows and of course they are little use for air circulation, a very necessary feature required when growing alpines. I will now have to try to change the position of the louvres and so that they are at the top of the sides of the greenhouse and would like advice about any problems I might encounter in moving them to that position. This is my sole complaint as I would have expected to be asked where the louvres were required. Other than that the workmanship in the erction was first class. Thank you”

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“excellent service from start to delivery.”

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“Great delivery.Just finished erecting my greenhouse it easy and managed to do it myself. It's a good sturdy greenhouse. Very pleased and would recommend.”

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“Could do with few more bolts and clips as you can loose one or two when you are putting the greenhouse together.I only had the enough square headed bolts to do the job and only the right number of glass support clips. There was plenty of glass clips. Apart from that it when well once I got my head round the instructions. Could do with a few word of explanation.”

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“My greenhouse was delivered n good time, so a very good firm to deal with, they ķept to there part of the bargain”

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“Great solid construction that has had to endure high winds already. The clips that stop the top glass panels from sliding were extremely difficult to fit and required filing.”

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“Great greenhouse,good service ,would recomm.end”

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“Good communication and delivered on time -friendly and helpful delivery guy. No greenhouse pieces missing or broken and it took two of us a non-hurried weekend to build it. I would say that the instructions aren't always clear but we managed to work it out in the end. Greenhouse now looks great, though some water coming in and pooling on the concrete floor. I might seal it around the base.”

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“Easy and efficient ordering process. Greenhouse arrived on time in early December and was assembled expertly by two friendly and helpful guys in no time. Perfect fit, looks good and hopefully has a long lifespan. Now just looking forward to making the most of it.”

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“Good service delivered on time no bits were missing all in all very satisfied from placing order to delivery”

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“Top notch service. I bought a 4x6 Greenhouse for self assembly. It was delivered on time by a very helpful delivery driver. I enjoyed building the greenhouse during the Xmas break, to each his own! I’m glad to say no parts were missing, no glass broken and the instructions were very clear and accurate.”

Helpful Report

Greenhouse Stores is rated 4.7 based on 3,434 reviews