Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not sure if this is a review about the retailer or the product. Greenhouse stores were very helpful and friendly on the phone and the product arrived within timescales. Only problem really was the poor assembly instructions and the drawings that they contain, so a certain amount of trial and error was required during assembly. The roof vents were a bit of a pig in particular. Other than that very pleased.”

Greenhouse Stores 4 star review on 11th August 2018

Helpful Report

“My greenhouse/shed is being delivered and erected on 22nd August 2018. I was asked to get the base constructed before delivery, Greenhouse Stores have been very helpful with all instructions. The base is now completed and I'm looking forward to delivery day. I will obviously comment when the item arrives. Greenhouse arrived safely and the construction men were excellent. Thank you my new greenhouse its really good I'm very pleased with the quality and finish. Would certainly recommend your product.”

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“Quick response to enquiries and totally flexible in getting delivery on a day to suite me”

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“I needed a greenhouse to fit a very restricted space, the one I purchased was the best for the situation I had. The delivery was far quicker than quoted. The contents were correct. The price was lower than competitors. Any slight queries with construction plans were explained by my telephone contact. You do need a bit of experience when constructing these kits on your own but nothing is to insurmountable. The greenhouse does the job. I am seriously considering demolishing my garden shed which, is now beyond economic repair within the next 12 months. I may replace it with a condierably larger green house from this company and use it for a dual purpose construction. I would seriously recommend that you use the steel bases provided and raise the height by constructing a solid base to provide both extra head and growing room. All round this is a good company which supplies a very cost effect solution. I have already recommended this company to a friend. DO NOT BUY A GREENHOUSE FROM AN INTERMEDIATE OR GARDEN CENTRE WITHOUT DUE RESEARCH AND UNLESS YOU HAVE A GOOD BANK BALANCE”

Helpful Report

“This is a well priced high quality product and I am pleased with the final result. However, the instructions for construction were poor. There must be a better way to provide customers with guidance on how to build their greenhouse than a series of black and white diagrams. It made Ikea flatpack furniture instructions look good. Do not underestimate the time and hard work needed to build your greenhouse - it took me 10 days working about 4 hrs a day. The available videos offer solutions to your confusion and fail to deliver.”

Greenhouse Stores 4 star review on 9th August 2018

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“The greenhouse we bought is excellent and well manufactured the only downside were the assembly plans which were very vague, I struggled to assemble it and I have been in construction all my life (steel erection)”

Greenhouse Stores 5 star review on 9th August 2018

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“Decided to buy the dark green model, drive husband to despair, as no stickers on quite a few of the pieces, plus - we had some missing! They were sent out quickly, so he could finally finish it a few days later, but it was a disappointment that the package wasn't complete to start with.”

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“Very helpful sorting out my order and exchanging the item I’d ordered in error.”

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“Went together fairly easy. great service and product.”

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“Couldn't fault this service ,delivery driver was brilliant I've know idea how he lifted that pallet of glass on his own it took three of us just to move it , he is worth every penny and more well done”

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“Very pleased with my new greenhouse. Thanks gwyn would recommend”

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“Great service, great greenhouse.”

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“I am very pleased with my greenhouse. Customer service very good.”

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“Thank you very much! The greenhouse is amazing ad the automatic windows are fantastic. The team that erected the greenhouse were brilliant too.”

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“Very prompt delivery and helpful driver. Managed to build it in 5 hours. Good product and value for money.”

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“Excellent service an value. Product bought had poor instructions - Small lean-to green house - thank goodness for Youtube.”

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“I bought the Vitavia Phoenix Green 8x8 Greenhouse with Toughened Glazing, it arrived promptly and the driver was very helpful, Once I had unpacked it and started to assemble it I found the instructions easy to follow and the quality of the manufacture and engineering was excellent, during construction I made a couple of phone calls to customer service to clarify a couple of small issues I found them to be courteous, knowledgeable, and professional on each occasion. now that I have completed the installation I am delighted with it and I am really enjoying using my new greenhouse and look forward to many years of service from this excellent greenhouse”

Greenhouse Stores 5 star review on 3rd August 2018

Helpful Report

“I would have loved for it to have had 2 sliding doors,would have made it so much easier,”