Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,520 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

Robin S

Greenhouse Stores 4 star review on 26th March 2025

Tony M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 3 star review on 11th October 2019

Anonymous

Anonymous // 01/01/2019

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“Excellent product and service.”

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“Excellent service”

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“THE DELIVERY WAS GOOD, WITH THE DELIVERY MAN BEING VERY HELPFUL. THE DIAGRAMS FOR CONSTRUCTING THE GREENHOUSE WERE OK, BUT I DID HAVE TO GO OVER THEM A FEW TIMES TO UNDERSTAND THEM. A FEW WORDS OF TEXT WOULD HAVE BEEN USEFUL TO GO WITH THE DIAGRAMS.”

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“Happy with the communication & service. Delivered when they said & great quality. Very happy with our purchase.”

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“Great looking greenhouse with a good strong feel. The clips to hold the glass in place was tricky but feels secure. I had two auto vents as part of the offer but please note the holes need to be drilled as the holes don't match up, my only negative with an otherwise great greenhouse.”

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“The quality of the product is good but the instructions are very confusing as it's not obvious what is the front or side on some components. The design of the frame structure seems overly complicated with too many channels. The You Tube guide is for a large greenhouse. The instruction book lists the parts as 1,2,3,4,5 but the diagrams don't make it clear which is 1 or 2 or 3. It needs to be more like a car workshop manual. Lots of spare nuts, bolts, washers, screws and seals but some of the nuts need to be captive as they slide in channels and easily fall out when assembling which is infuriating.”

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“Nice small greenhouse fits in yard nicely and helped me to replace the glass that was broken as it was being put together. Very helpful customer service. Thank you.”

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“Excellent Customer service. Very prompt delivery. Installation completed in 1 day by a very professional and competent tradesman. I would highly reccomend this company and its retail arm Greenhouse Bonanza.”

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“A good all round greenhouse delivered promptly by a very helpful driver. Looks really good now that it is erected, my only criticism's are that the plans are too vague and enlargements too small and the help video's online only cover one type of greenhouse. My other concern was that some accessories that we needed later were extremely expensive so I found another website offering the same goods at a far cheaper price and they actually came direct from the manufacturers, so why couldn't they do them for the same price?”

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“Lovely company to deal wit , delivery as promised, love my greenhouse!”

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“Greenhouse was really easy to put together! I would recommend highly. Although the automatic louver came too late to install .”

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“I bought a greenhouse fly screen which had proved invaluable over the summer. Very good service. Would use this company again.”

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“All very smooth. No problems at any stage and I am now enjoying the greenhouse and have tomatoes, cucumbers and peppers well on their way. Many thanks”

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“Very pleased with the product but the standard info sent out regarding delivery when ordering did not tally with what we had been told over the phone.We had to call back and clarify points especially concerning build dates in relation to when we confirmed the base would be ready. Clearer guidance would help”

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“Items arrived on time, no damage, driver very helpful. Delivery note specified one item - non essential - to follow. Communication from sales logistics was prompt. Assembly instructions not very clear,so took time on line to get better ones. Very pleased with purchase...”

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“Build and quality fits in well with our garden space. Instructions could have been better with photographs rather than photcopied drawings. It took a bit of working out putting it together but once constructed very pleased with the result. Ordering and delivery excellent service. Love the Dark Green colour. The clips holding the glass panes stand out a bit against the dark Green but hopefully will weather with age and not be so noticeable.”

Greenhouse Stores 5 star review on 20th July 2016

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“We were really pleased with the greenhouse.Nothing was missing,or broken.However the delivery driver refused to lift the glass down some steps to our front door. He quoted health and safety! We are both elderly, and with some difficulty lifted the glalss down ourselves. We think that if these issues are likely to arise we should have been notified in advance, or two delivery men be in attendance who presumably would have death with this weight. Regards, Mr Elliott”

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“Can't praise Greenhouse stores enough!! From the young man who took my order over the phone to the delivery guy !! I received a call giving me a delivery time & was asked if that was ok, arrived on time.....one of the best companies I have ordered from !!!”

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“bit of a chew to put together,fine once assembled.”

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“Not the easiest item to build on your own but once the base is established the rest is easy!! Well engineered - fits perfectly together although a little disappointed about the door you do need to be clear how it hangs to avoid problems with it sliding! Despite all this it is a really good quality build and excellent value for money!!”

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Greenhouse Stores is rated 4.7 based on 3,520 reviews