green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,494 Reviews

93 %

of reviewers recommend green gardener

4.7

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good value and timely. Good range of products.”

Helpful Report

Posted 8 years ago

“Quick delivery! I can't comment on the efficacy of the garlic candle yet as I haven't been able to use yet. Maybe I missed it in the information I read before purchase, but I have just read on the candle that my greenhouse should be 16 degrees plus, before Using the candle. So I will have to wait until late spring before fumigating my greenhouse. I was hoping to get things done this weekend ( January) and get ready for the growing season!”

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Posted 8 years ago

Thanks for the review and we have fully tested the candles at lower temperatures and have never had a problem, which is why we go ahead and supply them to use at this time of year. Please go ahead and use it and I am sure it will perform as required but if there are any problems let me know. Jonathan @ Green Gardener

Posted 8 years ago

“Green Gardener sells really top quality products. I have been using him for years and each time his product works as advertised. Whenever I have fungus gnat issues i buy nematodes from him, when spring comes I buy slug nematodes and use them all over my lawn and beds and my plants don't get eaten by slugs anymore! Highly recommend him to anyone.”

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Posted 8 years ago

“The product arrived just 2 days before the use by date and this was not what I had expected. Arriving on a Saturday to use by Monday . The instructions were, after treating the area, let dry. It is the middle of winter and very wet. I would have preferred to have waited for a later despatch when the weather would allow the soil to dry out. Jean Sanderson. I have since received an e mail from you and the date is definitely 09/01/2017. I could NOT return your e mail it was returned to me unable to send. My phone number is 01132747977 thank you. Jean Sanderson”

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Posted 8 years ago

Thanks for the message and I am a little confused - we received fresh stocks of all our nematodes after Christmas and it all has a months expiry date on it i.e. 6th of Feb, so I suspect your packs are dated the same and not just in 2 days time. The Sciaird fly nematodes you ordered are for use indoors - Sciarid Fly is a indoor pest (also known as compost fly), so the weather would not have affected application. Can you confirm what you are trying to treat and where it is and can you double check the expiry date? If it is easier to ring me, please feel free to do so on 01394 421112. Jonathan @ Green Gardener

Posted 8 years ago

“Excellent quick service.”

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Posted 8 years ago

“All items have been dispatched quickly and arrived well packaged. Not only is this a great place to purchase 'green' products for the garden, but the website and email bulletins provide a wealth of information and ideas. Thank you Green Gardener.”

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Posted 8 years ago

“Excellent site with excellent Customer Service. Very helpful. Excellent communication. Package arrived speedily with full instructions as to usage.”

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Posted 8 years ago

“Nice quality product, delivered quickly. Given as a present so can't comment on how it performs, but sure recipient will be happy with it.”

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Posted 8 years ago

“You have always been very efficient and responsive.”

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Posted 8 years ago

“Excellent products, delivered as requested.”

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Posted 8 years ago

“excellent service - highly recommended”

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Posted 8 years ago

“This was bought, wrapped, as a Christmas gift so it has not yet been opened so no review is available. Items purchased in the past have been good so no reason to expect anything less.”

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Posted 8 years ago

“Having ordered 2 kits of the Butterfly breeding kit as presents, one of the intended recipients said it was not wanted! Luckily I had asked for delivery to be done in a certain week. I contacted Green Gardener again (they are usually contacted by email but this time it was done by phone.) The staff were very helpful and located the intended parcel then cancelled the delivery in time. All done with understanding. On all occasions, this has been the case and give advice freely. A big thank you.”

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Posted 8 years ago

“Have been dealing with this company for a number of years and they have provided excellent service.”

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Posted 8 years ago

“I use this product every autumn and fingers crossed it has worked so far!”

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Posted 8 years ago

“Excellent products, very helpful team, quick delivery”

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Posted 8 years ago

“I have bought treatments for both leatherjackets and chafer grubs (applied at the same time) on three occasions in the last few years and they do not live up to the claims made for them. Despite the claims that such treatments are worthwhile and some correspondents suggesting that they found them to be a success, like a number of other correspondents I disagree. Given the substantial cost of such treatments, I shall not be buying them again as they appear to be a waste of money.”

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Posted 8 years ago

Thanks for the review and I am sorry that the products have not worked for you> Both of these products are specific to the pests and are normally very effective, so there is abviously a reason why they are not working. Please can you give me a call on 01394 421112, so we can try and work out why it is not working and how best to proceed. Jonathan @ Green Gardener

Posted 8 years ago

“I purchased Nemasys Chafer Grub Killer and Nemasys Leatherjacket Killer and they seem to be working fine. It was around spring this year that I noticed my grass was damaged so ordered the products to stop it happening again next year, so the real proof will become evident in spring 2017. Ordering was fine and delivery was swift. Would order from this company again. The reason for a review rating of "good" rather than "Very Good" is simply because I emailed the company a couple of times and didn’t always get a response.”

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Posted 8 years ago

“Always very prompt delivery. Clear instructions on the product. Very happy with the grass ffed, already the grass is recovering from the summer, and lack of rain.”

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Posted 8 years ago

“This is a very good company to deal with and their products are excellent. They also have a first class delvery service. I would highly recommend them.”

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Posted 8 years ago

green gardener is rated 4.7 based on 5,494 reviews