green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.71

4.7 Rating 3,963 Reviews

93 %

of reviewers recommend green gardener

4.7

Based on 3,963 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

Write Your review

Tell us how green gardener made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

green gardener 5 star review on 22nd December 2023

Paula Wainwright

green gardener 5 star review on 19th September 2023

Laura Young

green gardener 5 star review on 25th June 2023

Laura Cooper

green gardener 5 star review on 16th June 2023

Sam Graham

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 'Ant nematode 50 sq m' advertised as 'fresh deliveries of nematodes each week, you are guaranteed the freshest stock with the longest expiry date available'. But the product turned up with only a 2 week shelf life.”

Helpful Report

Posted 8 months ago

“I have tried the ant nematodes twice now and closely following the given instructions, at best was when they moved to a near new location (within 6 foot). I still have two large anthills in my lawn !”

Helpful Report

Posted 8 months ago

“Last year purchased two Box Bush Moth Traps & captured about 24 +. However, having purchased 2 replacement pheromone lures for this year, plus another box with lure, & after 3 weeks NOTHING, not a single moth!!Hedges are decimated this year, so disappointed. We have seen lots of moths, & there are box tree caterpillars as sparrows have been busy pecking in the hedges. Could the lures not be working!”

Helpful Report

Posted 9 months ago

“when the Nemasys arrived it only looked to be half a carton i have a photo Looks as if I got the dregs??”

Helpful Report

Posted 1 year ago

“The ladybirds were very tiny. They arrived in an airtight plastic box without any food. They were posted in an envelope through the letterbox. I was amazed that they were still alive.”

Helpful Report

Posted 1 year ago

“Hashtag 126367 On 29.11.22 I ordered a Bumble Bee Nest. It arrived with several bits of bark missing or dislodged and the side 'wall' loose with the nails exposed. It had to be repaired and glued before it could be given as a present. For an additional cost of £5.99 I ordered a Bee Field Guide but was sent a Guide to British Bats which I don't want and will return. Please send me a Bee Guide”

Helpful Report

Posted 1 year ago

“I have been asked to write a review by this company but I have never actually made a purchase from them.”

Helpful Report

Posted 1 year ago

“I bought 10 fuschia sachets for the treatment of Fuschia Gall. I started the treatment about 5 weeks ago. I cut back the plants as suggested and placed the sachets on the plants. While at the beginning the new growth was clear from the effect of the gall, now I noticed the recent growth is affected by the gall. The new growth is deformed and stunted as before. I am disappointed, this may be a difficult problem to solve.”

Helpful Report

Posted 1 year ago

“Have ordered ladybird larvae before from Green Gardener and was completely satisfied. However the latest order most certainly did not have the claimed 100 larvae and the few that there were, did not survive. I wonder if posting them during the July heatwave was the cause of this issue?”

Helpful Report

Posted 1 year ago

“Unfortunately most of the lady birds were dead on arrival. I followed the instructions for care and placed the several that survived on my chilli plants only to see they died on the plant. All in all not at all successful. I was going to complain but figured Put it down to you live and learn”

Helpful Report

Posted 1 year ago

“I ordered 100 live ladybirds to sort out an aphid problem in my greenhouse. I sorted through the whole packet on the same day they arrived in order to place them in the release bag and only found 6 that were actually alive. I read reviews saying similar things and the response seemed to be leave it as more will hatch or emerge from the paper and feed. Unfortunately none hatched or emerged and all that remained were the carcasses of dead ladybird larvae. I will not be ordering again and frankly feel rather scammed by the process”

Helpful Report

Posted 1 year ago

“Disappointed. Not very effective against slug damage - a grit covering appears more effective.”

Helpful Report

Posted 1 year ago

“I ordered a bottle of Barley Bio to treat the green water in my wildlife pond. I started using this product over 4 weeks ago and the watercolour is even greener now than when I started using it. There is no indication how long this product takes to work.”

Helpful Report

Posted 1 year ago

“I have received my ladybird kit but most were dead on delivery and only one has grown - am awaiting a reply from the company and hopefully they will resolve this.”

Helpful Report

Posted 2 years ago

“2 weeks after placing the order I have still not received it. I have emailed the company but had no reply.”

Helpful Report

Posted 3 years ago

Thanks for the review and I have checked for your order and cannot find it, so please can you email me (jon@greengardener.co.uk) the delivery address including the postcode so I can try and trace it? Kind regards Jon @ Green Gardener

Posted 3 years ago

“I am disappointed that the fuschia gall mite treatment I bought does not seem to have stopped the mite at all. It may be that really this has been the wrong time of the year to use it and, as always, I will cut my fuschias back soon and overwinter and then will try again when new growth starts.”

Helpful Report

Posted 3 years ago

“Bought lace wing larvae sprinkled the tub onto plants, never saw a single bug. Should of sprinkled onto some paper and checked with a magnifying glass to see if there was actually any larvae in the tub left it for few days checked plants saw nothing but more mites so just sprayed the plants with water and alcohol killed the mites that way”

Helpful Report

Posted 3 years ago

“Ordered 500 ladybird Larvae. They told me that a maximum of three day delivery would apply to Ireland. Due to an error at their end, there was a 48 hour delay in dispatch, resulting in the Larvae being in transit for 6 days. Consequently, they were all dead on arrival. Green Gardner did refund my money (except postage) But from an animal welfare view, not good.”

Helpful Report

Posted 3 years ago

“Please be wary advice given is not always reliable. I asked advice on a suitable product for a plant problem a couple of months ago, when the product did not work after using it a number of times. I was informed it was for a preventative measure. Not even an offer of a refund! I wished I had originally emailed them as I would have had proof.”

Helpful Report

Posted 3 years ago

“Fast delivery, but bee house I ordered isn’t the best. Split, broken wood. Need to sand and treat before offering it to bees and their delicate wings.”

Helpful Report

Posted 3 years ago

green gardener is rated 4.7 based on 3,963 reviews