Green and Wilds Reviews

Name: Green and Wilds
Address: Green & Wild’sUnit 20, Fowlswick Business ParkFowlswick Lane, Allington
Rating: 4.83

4.8 Rating 2,633 Reviews

97 %

of reviewers recommend Green and Wilds

Company Reviews

Metrics

Info

4.8

Based on 2,633 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01225890808

Email:

contact@greenandwilds.co.uk

Location:

Green & Wild’sUnit 20, Fowlswick Business ParkFowlswick Lane
Allington
SN14 6QE

Green and Wilds 5 star review on 7th May 2024

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called before ordering and was promised same day dispatch, since the order was time critical. It wasn't despatched on time, prompting a call. I left a voicemail and no-one called me back. I called again and was promised that it would be taken care of - it wasn't, and was posted by standard mail. No apology or accountability was made for the incorrect information given over the phone. I was only offered courier dispatch at my own cost. The order arrived late. I emailed to express my disappointment. The email was ignored. Would not order again from this company - they don't care about their customers.”

Helpful Report

Posted 6 years ago

“No problems with the company or delivery but the product didn't even last a day before my miniature schnauzer had 2 out of 3 items ripped and the stuffing was able to come out. Back to the drawing board for suitable toys but wont be re-ordering these.”

Helpful Report

Posted 6 years ago

“I must say this is the first time and I order from quite regularly for the family of 9. My order wasn't correct as I received only one chew instead of 9. The order seemed to have taken longer than usual and now we are waiting for the chews - no way was I just going to give one dog a new chew and not the others! I understand there has been a challenge with the telephones but it also took a bit longer than usual for me to let you know the order was incorrect. My Norfolk managed to demolish the eco pig within 10 minutes! I bought her one as she has loved the Rhinos which didn't interest my Cairns.”

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Posted 6 years ago

“The service is fine however, there is a problem with the online ordering software which seems to accumulate new orders onto your last one, even though your basket says its empty. This is the second time this has happend. Last time we got 21 bags, this time we ended up with 27 bags of snacks rather than 6! My husband has tested this as well and there is definitely an issue. This was done on an ipad.”

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Posted 7 years ago

“The toy was shredded within two days at various weak points. The neck and the suede head were vulnerable. An e mail was sent to you on Friday but so far no response. Thank you”

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Posted 7 years ago

“Commande non livrée depuis plus de 10 jours . J'attends de vos nouvelles”

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Posted 7 years ago

“Package received today!!! Antler chews perfect for my little dogs (2 Papillon a doxie and a poodle) Regarding chewroots I'm just a little bit astonished because the size X small is bigger than I expected. Hope they will love them”

Green and Wilds 2 star review on 10th November 2016

Helpful Report

Posted 7 years ago

We apologise your order was 2 days late. Unfortunately EU shipping at this time of year will undoubtedly take longer which is out of our control. We hope you’re happy with the products you received.

Posted 7 years ago

Green and Wilds is rated 4.8 based on 2,633 reviews