Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 750 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

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Melanie M

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Anonymous // 01/01/2019

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“Good service. Decent person to work for and a very prompt invoice and payment service. Will recommend.”

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“We recently had Thomas Fenton work for us. He is a career criminal recently released from prison. He is also on a driving ban for drunk driving. Is this the professional workers you allow to advertise on your platform. He has made threats of violence towards myself and my family home.”

Helpful Report

Hi Christopher, Thomas also complained about you, reporting that you had not paid him. This appears to be a dispute between the two of you and not related to the quality of the service provided by the website. Grafter

“Grafter is a great tool and a wonderful platform, would highly recommend to all craftsmen and labourers alike”

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“A good weeks work”

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“Reliable and very good man”

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“Excellent works well”

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“The grafter didn’t turn up, texting at 5 minutes before supposed to be on site saying he not going to come. Wasted my time, wasted somebody else’s chance. Cost myself money”

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Hi Dan, I am sorry someone let you down. Maybe he had a very good reason he couldn't make it because he has a good track record. I see you had 5 applicants so you could have tried them and see if they could still make it. Best GRAFTER

“Mark has been fantastic - thanks”

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“Did what it said on the tin. Nice service”

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“Grafter need to be more involved with making sure the labourers they are advertising on their site are actually going to turn up and work. There seems to be a standard reply for grafters who cant be bothered to go to work by ticking the ‘Family emergency’ button as I’ve had this response several times from grafters. The concept is good but quality of candidates is poor. I had young lads with zero experience telling me they want £140 per day for pushing a wheelbarrow around. Any business owner or client in their right mind would want evidence of reliability and useful skills but most grafters have poor star ratings because of the ease they feel they can let the buyer down at the last minute, they should be kicked off the site if they miss two jobs or something but I get Grafter would run out of work pretty quick if they did. I think more input and management of the candidates and the relationships between client and worker is needed to ensure a quality service. Finding the right people is difficult these days so thats even more important at the moment.”

Helpful Report

Hi Wayne, I am afraid people will let you down, wherever you find them for work and we are not immune to that. However our reviews system helps to weed people out, so please make sure you leave them a review to warn others. Also the cancelled job will go on their track record for others to see. When you hire anyone on Grafter at least you can see their past record and reviews, to minimise the risk of hiring someone unreliable, unlike other job boards. Regards GRAFTER

“10 Brilliant app Need more work but it's OK at the moment”

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“turned up on time and worked hard”

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“Fantastic way of finding work.”

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“Very hardworking, polite and knowledgable and I would not hesitate to employ Ian again. Excellent worker!!”

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“Amazing platform to find work”

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“It did everything I needed it to do, I needed a driver, I advertised and a reply driver turned up and carried out the work for me.”

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“Needed a few days labour. 1 cancelled the night before the start. Another cancelled within a few hours as couldn’t get to site and another didn’t have his cscs card. Paid for a 1 off subscription for absolutely nothing. Waste of my time and money and I would recommend avoiding like the plague.”

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“Needed a few days work tried the app and found 3 days work. Really happy to find the extra income”

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“Paid £20 for a grafter, made arrangements for him to start, never showed up on the day, did not answer his phone or return my calls. We were totally let down and lost £20 for the bad experience. I reported this to Grafers as I think there should be a refund for lake of service or at least a credit so some elec can be hired. We have no confidence in this service and therefore will not be risking paying again only to find ourselves at a loss.”

Helpful Report

Hi Ed, Sometimes people just let you down and Grafter is not immune to this. We do however reduce the risk through the review and rating system which allows you to feedback on poor workers. This encourages them to turn up and do a good job to get a good review. It also helps weed-out bad workers from the service who get bad reviews. I notice you didn't leave a review for this worker. If you feel he let you down, please do so. Also, for the £20 fee you can contact 3 people. So if someone lets you down you still have two more credits to find a replacement. I see you didn't do this and still have 2 credits remaining, if you want to use them to find someone else. Regards Grafter.

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Grafter is rated 4.4 based on 750 reviews