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Grafter Reviews

4.4 Rating 710 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

4.4

Based on 710 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Grafter 5 star review on 17th September 2023

Grafter 5 star review on 17th September 2023

Grafter 5 star review on 7th June 2022

Grafter 5 star review on 3rd February 2022

Grafter 5 star review on 3rd February 2022

Grafter 5 star review on 1st March 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well I can say I've been working on and off for grafters doing lorry jobs they are very helpful and a happy bunch when they call me up for another job for me to do”

“Excellent in all aspects”

“Can be a little convoluted to use and some of the in-form responses can be a little terse - can't remember the actual wording but something along the lines of 'it looks like you are trying to contact the Grafter direct - could result in you / your job being banned' - when all I was doing was asking where the guy lived so I could pick him up.”

“I was able to complete the job. Thanks it was a great and nice experience”

“very easy to use and excellent communication”

“Danny was very punctual, very friendly, helpful, and hardworking, it was a pleasure to have him working for me”

“Michael was amazing. He handled what turned out to be a more difficult job than originally expected. Came on time, stayed until it was finished - really did go above and beyond. I was a bit nervous because have never used grafter - but I can't recommend him highly enough!”

“Easy to use site, handy for a few days work when needed”

“Willing to work when he turned up 3 day out of 8 was a letdown”

Hi Stephen, we are very sorry you had a bad experience with one particular worker. Sometimes individual workers let you and us down, but most are herd working and more diligent than that. Grafter

“We needed hardworking reliable people at short notice to help us get our warehouse sorted. This was our first time using Grafter and it worked perfectly. Very easy to use. A good number of responses to the ad we posted. Easy to communicate with the Grafters before they started. The two Grafters were brilliant. Have already recommended it to other colleagues to solve short-term staffing challenges.”

“Good”

“At first I thought the service looks great, however having used it twice and being disappointed , I can say I wont use the site again! Reason - your Grafters say they can paint and decorate and yes anyone can but the quality is important. Again for any other use plastering, carpentry etc, you don't qualify your people! OK, not everyone needs qualifications, but the referencing needs to be specific even examples of the past work done, photo's etc. Using your people has ended up costing me more money to put things right! I am sure you wont print this review but you should at least make an effort to make changes!”

Hi Raj, thanks for your feedback. With Grafter, we don't validate people's skills because we only charge a small fee which would not cover the costs of going on-site to view people's work. However, we do provide a review system so clients can write reviews to help each other understand workers capabilities. You can also view their past work and chat to them online (and ask for references, experience etc) before you hire. Regards Grafter

“Always a good service. No problems. Customer support was excellent in lifting my temporary suspension for a misunderstanding of the communication policy (I told employer where I was staying and the algorithm flagged it up). All round great site to find work.”

“this truly dreadful company needs to change its name from ‘grafters’ to ‘drifters’. i hired three labourers and they all failed to show up. when i requested my fee back, the admin person told me i had been supplied with these losers’ contact details and therefore there had been ‘supply of goods and services’. well no, because how are the contact details of lazy, disrespectful losers worth acquiring??? you’re talking to a brick wall and the bricks are made of dust.”

Hi Julian, For only £20 we provided you with the contact details of 3 people so that you would have a choice to fill your job. Unusually none of these people worked out, so we provided a fourth contact for free, who you hired and completed your job. So we were surprised to read such a negative review after we had helped to resolve the situation with you.

“The client’s don’t get back to you”

Hi Mark, I see one client didn't get back to you but that's probably because he messaged you on the 15th and you didn't reply until the 28th. So by that time he had already found someone. Generally, the clients are good at responding, this is not a problem anyone else has notified us about before.

“A great idea in the industry ! I wish I’d thought of it myself ! Good efficient service and the range of applicants in each discipline are varied but as long as the employers asks the correct questions of the Grafter / applicant, he will soon get to feel if the applicant is for him or not.”

“Brilliant way of getting help”

“Good attitude to work, quick learner and punctual 5 stars from me 👍”

“Excellent site. Found an extremely suitable candidate. Would definitely use again.”

“Josh was great. Arrived on time, very hardworking, just got on with the job. Will definitely be working with him again. Highly recommend.”

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Grafter is rated 4.4 based on 710 reviews