Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Grafter Reviews

4.4 Rating 707 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

4.4

Based on 707 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

Write Your review

Tell us how Grafter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grafter 5 star review on 17th September 2023

Grafter 5 star review on 17th September 2023

Grafter 5 star review on 17th September 2023

Grafter 5 star review on 7th June 2022

Grafter 5 star review on 3rd February 2022

Grafter 5 star review on 3rd February 2022

Grafter 5 star review on 1st March 2021

4

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The grafter should be able to give the client a review as a client can give a grafter a negative one sided review effecting the jobs that they get while the client is not effected in any way even though it may have been their fault”

“We needed hardworking reliable people at short notice to help us get our warehouse sorted. This was our first time using Grafter and it worked perfectly. Very easy to use. A good number of responses to the ad we posted. Easy to communicate with the Grafters before they started. The two Grafters were brilliant. Have already recommended it to other colleagues to solve short-term staffing challenges.”

“Anderj worked with me for 2 week, arrived on time worked hard, showed a good work ethic and was happy to do anything that was asked of him. I would defiantly recommend him and will be using him in the future.”

“Don't allow us workers to comment on the employers. If this was an option it would help next employee from seeing how the employer is.”

“Posted a job. Got a response from a trades person and hired true same day. Great system and platform. Would definitely use again. Well worth a try.”

“The Grafter candidate cancelled a few hours before his starting time. Left us in a very bad position. No consquences for cancelling at the last minute.”

Hi Theo. There are consequences for that, you can leave them a review and rating to tell other people what happened. This helps to filter out less reliable people. Please go back to Gratfer and leave a review. Thanks

“Rubbish app I got blocked the same day I received the job”

Hi, your account was suspended for cancelling a job after you were supposed to have started the it. We can't offer work to people that let us or the clients down.

“The two I hired were very poor , lazy and did not have the experience provided on the site . Elliot Stevens was particularly bad and aggressively turned up unannounced at clients house demanding money which he was owed ( I was holding off on paying due to all the damage he did on site . Will not be using again . You need to check people and references .”

Hi Simon, I am sorry that you were not happy with the the people you chose. As you said, reading reviews is important, as provided on the site. Also if you hold back paying people it is better to explain why to them and discuss beforehand.

“Good contacts for work and getting paid is no problems the extra work really helps”

“Excellent worker very tidy with common sense would definitely recommend and use again.”

“First time user and very impressed. Richard and team very supportive and Craig our Grafter was excellent! I even managed to pay twice but all sorted very quickly and so feel very well looked after. Great service in every aspect so we will be back. Thank you.”

“Easy to use platform and well laid out. Did the work and was paid quickly using grafter online payment system. Very happy”

“Excellent service and an abundance of jobs available. I have been impressed with the the level of communication from Grafter and paid immediately upon completion of the job”

“I had a terrible experience with a grafter. I left a negative review to warn other people and THEY DELETED my review. I would ask the company: ARE YOU TRYING TO HIDE THE NEGATIVE REVIEWS?”

Just for clarification, the deleted review was for a worker, not Grafter as a service. Our team have discussed the job with both you and the Grafter. There is a dispute between you and the worker about the nature of the work he was asked to do. He says the work did not match the description, was too difficult with the wrong tools. On balance it was decided that because of the dispute, it is unfair to give the worker (who has otherwise an exemplary record) a bad review. It would have a negative impact on his ability to find future work and his livelihood.

“Really handy for work across the country, glad I found this, paid quickly. Great site, good employers, what more could you ask.”

“Carl was pleasant to work with and worked well meaning we finished job in good time.”

“I done a whole weeks worth of work to not get paid wich is totally outrageous. I don’t know how there’s so many five stars to be honest. I see the lack in communication in this server.”

We are not aware of this issue. If you booked the work through the app, as you are supposed to, we would have made sure you were paid. If you asked the client to pay you cash outside of the app then there is nothing we can do to help if you did not get paid.

“This is a very good way of working and getting paid for the job , everything is quite straightforward and help is available for any advice , the only thing I find slightly annoying is being limited to working in a 50 miles radius from my home as over the years I've travelled as far as 100 miles and this would be no problem for short term work .”

“Great service from grafter , no problems whatsoever , very straight forward process from being approached for work , doing the job then been paid almost immediately, looking forward to using grafter in the future”

“Grafter is a great concept. It does seem to Taylor jobs to requirements reasonably well. And on the one occasion I have completed work through the platform has been seamless. As a web developer I am not 100% keen on the UI. Email notifications include no information as to which job/client is being notified which although not necessary would be nice. And the site does seem to have quite a short user session so constantly logging back in. Especially when tied with the lack of information in the email notifications. An iOS app would be nice. When I originally signed up there was one. Perhaps apples payment model wasn’t viable, if so maybe hook in to browser notifications and persist the users logged in state. There is no clear link of the job to the person you are messaging to UX requires a sharp memory or constant back and forth between jobs and messages.”

Thanks Pete, that's some great feedback. We will take those points on board and add to the development backlog. Hope to make these improvements within a few weeks...

«
1
2
»

Grafter is rated 4.4 based on 707 reviews