Goodhood Reviews

4.5 Rating 2,104 Reviews
88 %
of reviewers recommend Goodhood
4.5
Based on 2,104 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Shipped shoebox in flimsy packaging so box was damaged upon arrival. Shipping was very slow.
Helpful Report
Posted 7 years ago
Poor service both instore and online. I will never recommend or shop at goodhood again.
Helpful Report
Posted 7 years ago
Hey Allan, we're really surprised to read your comments, we're always striving for a better service so we'd love to hear where we went wrong in order to change for the future. If you get chance please could you email webstore@goodhood.co.uk with your feedback and we'll follow up on the issues you had. Thanks!
Posted 7 years ago
Goodhood is rated 4.5 based on 2,104 reviews