Goodhood Reviews

Name: Goodhood
Rating: 4.53

4.5 Rating 2,103 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,103 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Five Stars indeed! I love my purchase, superb quality and art. Best blanket ever.”

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Posted 2 months ago

Hi Craig, Thank you for taking the time to leave such a great review! We are happy you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“Superb. Love them”

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Posted 2 months ago

Hey Stephen, Thank you for taking the time to leave a positive review, We are so happy that you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“What a fantastic bunch of people Goodhood are. Faultless.”

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Posted 2 months ago

Hey Robert, Thank you for taking the time to leave such a glowing review! We are thrilled that you have enjoyed your shopping experience with us. Thanks, GOODHOOD

Posted 1 month ago

“Brilliant customer service”

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Posted 2 months ago

“cost me £19 to try a hoodie on ! i won’t even go on the website i’m so angry let alone shop here again”

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Posted 2 months ago

“Love Goodhood, consistantly great customer care!. Thank you”

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Posted 2 months ago

“Can’t fault it. Rapid delivery and returns. Just great service all around. Support independents !!!!”

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Posted 2 months ago

“Top tier shop with excellent selection of goods. Always super friendly staff in store and great options online. I've been a customer for many years and will be for eyears to come I'm sure.”

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Posted 2 months ago

“Quick delivery. Great service.”

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Posted 2 months ago

“Goodhood the best to ever do it 🔥”

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Posted 2 months ago

“I have been shopping here for Years. The best retailer in London.”

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Posted 2 months ago

“Very efficient service, my trainers came quickly which is great. I’ll definitely order again”

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Posted 2 months ago

“Great store, service and editorial!”

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Posted 2 months ago

“Was really impressed with their packaging. It made it feel very personal. The thank you card was a nice touch.”

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Posted 2 months ago

“Great service, easy to shop and great offer. If I lived closer I’d be a poor man!”

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Posted 2 months ago

“Marvelous store and cant fault customer service , I have and would recommend to friends. Long live the independants”

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Posted 2 months ago

“Great service as always!”

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Posted 2 months ago

“I ordered something pretty expensive and no one thought it was a good idea to let me know there was an issue with my order until I decided to email 2 weeks later asking for an update. Turned out the item I purchased wasn’t actually in stock, but they decided to take my money and not say anything. I’d expect this from a big company, not a small one of 40 staff.”

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Posted 2 months ago

“My son LOVES his Goodhood sweatshirt - its GREAT quality and a perfect fit and arrived in good time. Recommend this brand.”

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Posted 2 months ago

“Super easy purchase & item was perfect! Thanks so much :))”

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Posted 2 months ago

Goodhood is rated 4.5 based on 2,103 reviews