Goodhood Reviews

Name: Goodhood
Rating: 4.53

4.5 Rating 2,104 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,104 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

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Posted 4 months ago

“Delivered in time for Christmas 🎄 My son loves it!”

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Posted 4 months ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

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Posted 4 months ago

“Lovely ashtray from Seth.. well packed, well communicated from sale to delivery.,. And the products are great.. stuff you don’t find anywhere. Will be shopping there again 🙂”

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Posted 4 months ago

“Very pleased with my order and service I received online from goodhood excellent quality product parcel delivered on time would definitely recommend this company”

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Posted 4 months ago

“All good - arrived promptly and exactly what I wanted”

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Posted 4 months ago

“All amazing, price, fast shipment and packaging. This is the first time I bought something from Goodhood and won’t be the last!”

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Posted 4 months ago

“Super fast shipping and quality products!”

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Posted 4 months ago

“My go to shop wherever possible now. Item arrived super quick (even though we were into Christmas week). Well packaged as always too. Thanks guys!”

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Posted 4 months ago

“Always amazing, goods and services”

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Posted 4 months ago

“Great selection for gifts!”

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Posted 4 months ago

“The best selection, the best service.”

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Posted 4 months ago

“The team at goodhood are incredibly proactive and friendly and made dealing with delayed delivery remarkably stress-free. I would absolutely order from them again”

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Posted 4 months ago

“Great shop bought online wish I could’ve went to shop as lots to buy”

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Posted 4 months ago

“Very quick and efficient service. No problem returning item (wrong size) and very quick return on my second order (right size!). Refund on first item was also very prompt.”

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Posted 4 months ago

“Very quick delivery, the vase I ordered as a present was well packaged to prevent damage. I am very impressed. This is the second time I have ordered and have had excellent service both times. I emailed to ensure I received two different items as they were for a present and received a prompt response.”

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Posted 4 months ago

“Super quick and easy!”

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Posted 4 months ago

“Great thank you”

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Posted 4 months ago

“Good range of products, goods always arrive well packaged and as stated. My one stop shop for daughter gifting :)”

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Posted 4 months ago

“I wanted to order some mitts as a present. We’re out of stock so I left an e-mail. Very pleased that they were quickly back in stock. Fast delivery. Very pleased”

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Posted 4 months ago

Goodhood is rated 4.5 based on 2,104 reviews