Goodhood Reviews

Name: Goodhood
Rating: 4.53

4.5 Rating 2,104 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,104 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely stuff, beautifully packaged.”

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Posted 6 months ago

“Bought shoes online but were not right fit. Goodhood helped me with the return and refunded with celerity”

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Posted 6 months ago

“One of my favourite shops - the stores, website, staff, collections etc. are always 10/10!”

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Posted 6 months ago

“The brand curation at goodhood is always dangerously good. Dangerous in that you want to buy it all”

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Posted 6 months ago

“Love the products on this site! Fast delivery, although only downfall is it’s quite expensive!”

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Posted 6 months ago

“My dress delivery was slightly delayed because of the amount of orders being sent out. I was kept informed about this and my parcel still arrived within a few days. Great service and love the designers stocked in Goodhood although at almost 70 years of age I must be at the higher end of the Goodhood shoppers age range!”

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Posted 6 months ago

“Love this shop! Service was soo good 😊”

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Posted 6 months ago

“Good product”

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Posted 6 months ago

“When it comes to customer service, Ethan can't be beat.”

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Posted 6 months ago

“Fast delivery! No complaints! Lovely trainers.”

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Posted 6 months ago

“Got just what I needed, fast and efficient service thank you !!!”

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Posted 6 months ago

“best shop in the world no question. BLESS”

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Posted 6 months ago

“Highly recommended 👍👍”

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Posted 6 months ago

“Very good prices for independent retailer, my item couldn’t be found cheaper elsewhere. Seamless transaction and delivery process, would recommend.”

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Posted 7 months ago

“Top products. Top service.”

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Posted 7 months ago

“Super easy super fast!”

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Posted 7 months ago

“I've been shopping with Goodhood since day 1, both at the stores and online, and service has never slipped. Love em.”

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Posted 7 months ago

“High grade t-shirt selling extraordinaires. The best clothes shop I’ve found online. Can’t speak highly enough of Goodhood’s services. Been a regular customer for decades (online and in-store) and I’ve never had an issue. Repeat customer for life! Cheers guys :)”

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Posted 7 months ago

“★ ★ ★ ★ ★ ᗩ爪ᴀ𝓏𝙞🅝𝒈 🅒𝗈ᴍᑭ𝕒n𝒚”

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Posted 7 months ago

“I’ve shopped with Goodhood for many years and they’ve always been tip-top-topclass. The stores great also if you’re ever in London, very friendly and chill.”

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Posted 7 months ago

Goodhood is rated 4.5 based on 2,104 reviews