Goodhood Reviews

Name: Goodhood
Rating: 4.53

4.5 Rating 2,104 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,104 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality service, great selection of brands”

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Posted 9 months ago

“Love the shoes. And delivered painlessly within a couple of days. Great experience all round.”

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Posted 9 months ago

“Always excellent product, thoughtful packaging and quality service”

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Posted 9 months ago

Hey Nathan, Thank you for shopping with us and we're glad you enjoyed the experience! Best, GOODHOOD

Posted 9 months ago

“Some hard-working folks keeping the steadily declining retail space in Shoreditch interesting. Always good vibes instore, can't fault deliveries. Support your local independents!”

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Posted 9 months ago

“Super item at a discounted price”

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Posted 9 months ago

“I brought a waterbottle as a gift. It arrived within days wrapped well. Very pleased with service.”

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Posted 9 months ago

“Goods arrived quickly. Unfortunately I had to return the shoes because of sizing issues but the returns procedure was easy and the refund was quick. I would use Goodhood again.”

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Posted 9 months ago

“Always reliably on point! Cant fault em…”

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Posted 9 months ago

“Boss gear got here fast”

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Posted 9 months ago

“Always excellent. A present for my daughter who is & has been a Goodhood fan for a long time. Arrived on time. Never disappoints. 5 stars well deserved.”

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Posted 9 months ago

“Great trainers but shipping is too expensive.”

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Posted 9 months ago

“Great service!”

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Posted 9 months ago

“Excellent new brands and unbeatable prices!”

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Posted 9 months ago

“Always excellent, and they manage to bring the excellent vibes from in-store to browsing, shopping, and receiving an online order, which is pretty great.”

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Posted 9 months ago

“Great selection of product that isn't easy to find in London and the UK. Fast delivery time, seamless online shopping experience.”

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Posted 9 months ago

“Love Goodhood a brilliant website can always find inspiring garments”

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Posted 9 months ago

“I love Goodhood. I think it’s worth supporting companies of this type in this day and age. Namely those that put genuine culture and creativity above piling high and selling cheap. Support Independents!! Goodhood service in always top notch and if ever i have had a problem a simple email has sorted me out! Respect!”

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Posted 9 months ago

“This is my favorite local shop, great clothes and home stuff and lovely staff”

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Posted 10 months ago

“Amazing selection of brands and great customer service!”

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Posted 10 months ago

“Purchase from Goodhood ALL THE TIME. These guys never fail. Great range, quality always good and delivery is super fast. Can’t recommend them enough.”

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Posted 10 months ago

Goodhood is rated 4.5 based on 2,104 reviews