Good Life Letter Reviews

Name: Good Life Letter
Address: Mulberry House, Stoneleigh Road, Leamington Spa, Warks.
Rating: 4.79

4.8 Rating 2,331 Reviews

98 %

of reviewers recommend Good Life Letter

4.8

Based on 2,331 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 298221

Email:

goodlife@oxonpress.co.uk

Location:

Mulberry House, Stoneleigh Road, Leamington Spa
Warks.
CV32 6QR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too soon to give a meaningful review.”

Helpful Report

Thank you for the comments - please send in your review once you have had a chance to test your purchase.

“The products I have purchased do what is said about it and the price is reasonable”

Helpful Report

Thank you for the feedback, and we hope to be able to help you again in the near future.

“I really haven’t noticed any difference as yet it’s only been a month so really can’t give you my opinion as yet I’m told these thins take time.”

Helpful Report

We appreciate you honest review, and thank you for your open minded approach to natural remedies and supplements - rarely is any medication or supplement a quick fix. Often it takes time for our bodies to adapt and change, but by doing so they are much more resilient.

“The letter is always humourous in its delivery, talking about personal situations and problems as well as giving possible ways to combat any problems that others may also be havong”

Helpful Report

Thanks you for your feedback and kind and supportive review - we really appreciate it.

“Lots of interesting and useful information. Well written, amusing and a very wide range of articles. It has led me to a helpful book for vision care , 3 supplements to try and other products to consider. If you’re interested in natural remedies and therapies, want to be eco-aware and take responsibility for your health it could be for you. It’s free and you can unsubscribe at any time. I like it.”

Helpful Report

Thank you for such an honest and wide ranging review of the Good Life Letter, we really appreciate you taking the time to offer your feedback, and are very grateful for your kind and supportive words.

“Well researched, always informative and a humorous take on things is always welcome”

Helpful Report

We're glad that you enjoy the Good Life Letter and more importantly find the information useful - thank you for such a kind and supportive review.

“very interesting topics written in a down to earth way which makes for a much more interesting read”

Helpful Report

Thank you for your feedback which we will pass on to Ray. We're glad that you enjoy the Good Life letter and hope you continue to do so for many years to come.

“Informative and amusing.”

Helpful Report

Thank you for your kind words of support, we now have to try to earn that fifth star!

“Fast delivery”

Helpful Report

Thank you, we always send out orders within 24 hours and use the Royal Mail for the best service we have found.

“I really enjoy reading the newsletter, and have purchased a few products. I will not go into these now, rather I will raise the fact I emailed you about 2 weeks ago about a wash system, It was Terra something, and I have not had a reply. This concerns me. Are you sales driven only or do you have a genuine interest in clients queries? Alan Thom.”

Helpful Report

Many thanks for the review, and our apologies if we didn't get your email. Please contact us directly on ray@goodlifeletter.co.uk or call 01926 298221. We are a small team but care greatly about our readers (as you will see from other comments and reviews). Ocassionally emails can go astray but any query is always dealt with once we are aware.

“Note New Update Info Below previous review... Having moved from UK I appreciated being able to order from abroad still. Unfortunately I see today that this has been annoyingly stopped due to possible import taxes. (Which we are aware of and expect to incur possible charges). Previous orders have arrived in good time. However recent one not arrived yet and frustratingly can’t track it. I think the delay is due to ongoing Brexit problems but it would be good to see some information in regards to this. I couldn’t find anywhere on the website how to find out where my order could be - unlike other companies who enable you to track and get an indication when expected. I realise this is a new situation that is causing problems but not impressed that an order was taken if knowingly can’t deliver? Would be good if under these circumstances emails could at least keep customers informed, rather than having to continually check website. UPDATE: I have to say that I was contacted quickly in response to above problems and kindly emailed with information. Delighted to say I subsequently received my order and in the end was not actually charged any Import Tax on delivery (seems different countries are applying different rules!). Hopefully this will get sorted and once more I'll be able to place orders from abroad in future. Although initially frustrating, l have to give Credit to Customer Services Manager, Justin who was extremely helpful in dealing with this promptly. Very much appreciated. Thanks from a happy customer”

Helpful Report

Many thanks for your review. As you rightly point out this is a situation that we are being faced with but don't have any information available to help us resolve these type of queries. Please email our customer services manager on justin.callaghan@oxonpress.co.uk or call him on 01926 298221 and we will let you know what we can for any orders. Hopefully this situation will resolve quickly as it isn't the level of service we want to provide to our readers, but alsdo as a small organisation we cannot afford to have lots of orders being lost or delayed in the delivery mechanism. Once again our apologies and please be assured we are working as hard as we can to fix this issue.

“Good to be able to rely on an independent source of well researched information. I have used many of the products over the years. Sometimes the content is a little repetitive, but as a long term reader of the Good Life Letter I'm willing to let that slip as I know new subscribers will benefit.”

Helpful Report

Many thanks for the review, we really appreciate the time taken to share your experiences of the Good Life Letter and we take on board the feedback.

“Interesting.”

Helpful Report

Thank you - we hope that your comment means interesting good... rather than interesting curious!

“Easy to order, delivered in reasonable time and packaging good.”

Helpful Report

Thank you for your feedback and review, we really appreciate you taking the time to share your experiences of using the Good Life Letter.

“Thank you for resolving the krill oil matter. If you can let me know when your supplier has resolved the problem I will most likely re-order. Thank you”

Helpful Report

Naturally we are very sorry that the Krill Oil was a faulty product and we have been in contact with the supplier to try to rectify this problem. Having been in contact with us today we hope the full refund we have provided is acceptable as we are grateful for you bearing with us in this issue which has caused a few problems for our readers. We are a very small team and always try to do the very best for our readers and it is never our intention to prolong problems or cause any distress. In this case we were awaiting a support call from the supplier, but we will give a full refund to anyone who has been similarly affected. Please contact us for more details.

“They don’t leave an after taste but unfortunately the tablets are not nice to handle as both jars must have a leaking tablet and all tablets are covered in the oil.”

Helpful Report

We're really sorry that there seems to be a problem with the capsules you have received. Please call us on 01926 298221 and we will arrange a refund or replacement.

“All the dealings I have had, have been good and delivery was. Very. Quick”

Helpful Report

Many thanks for your feedback, we really appreciate it.

“Always informative and often amusing the Good Life Letter satisfies the hypochondriac in me and will often prompt further reading. I do take some supplements and have bought the occasional book from the shop - Ray's own being the better ones amongst them. It lightens the day when read while having a coffee.”

Helpful Report

Thank you for your kind comments and feedback it is really appreciated and we are glad that you enjoy the books... always best enjoyed with a coffee close by!

“Good products which are delivered quickly.”

Helpful Report

Many thanks for the feedback, we're glad that you enjoy using the Good Life Letter shop.

“The email said this would be a review of the Good Life Shop. I have recently done a review of the Good Life Letter.”

Helpful Report

We are very grateful for the previous review of the Good Life Letter, please feel free to comment on your experiences of using the Good Life Shop.

Good Life Letter is rated 4.8 based on 2,331 reviews