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GS Equestrian Reviews

4.8 Rating 69,275 Reviews

97 %

of reviewers recommend GS Equestrian

Company Reviews

Product Reviews

4.8

Based on 69,275 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

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GS Equestrian 5 star review on 7th December 2023

GS Equestrian 4 star review on 7th December 2023

GS Equestrian 5 star review on 25th November 2023

GS Equestrian 5 star review on 22nd November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 4 star review on 19th November 2023

975

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacket looked nothing like pictured on the website”

Posted 5 months ago

“i sent my item back for an exchange a week ago and haven’t heard anything back or received a new item. the money has been taken out of my account too”

Posted 5 months ago

“An absolute shambles of a company. We ordered an item that would advertise on the website and when the item arrived it was half of the order. After phoning up and speaking to somebody at the company they told me it had been a computer error & they would send out the remaining quantity. About 10 days past and 2 phone calls later we received an email saying we were going to get reimbursed for the items that had not arrived. When phoning the company again there was just more excuses after excuses even though we had been promised the items would receive us on a date that their stated and that never happened we would never use this company again. If you do not have the stock you do not advertise it on your website as in stock its as easy as that. No other solution offered by the company for example we have this alternative it was just the case of receiving an email one morning to say we are getting refunded absolute joke if I could give -10 I would give -10”

Posted 5 months ago

“I have been waiting two weeks for my order. Still not arrived. I have emailed GS several times regarding this issue but only seem to receive an automated response. I shall be pursuing this further.”

Posted 5 months ago

“Still haven’t received my order been 2 weeks now”

Posted 5 months ago

“I couldn’t even get my foot in the boot! I never have a problem with footwear so assume this was a strange design.”

Posted 5 months ago

“Run by incompetent lying 🤥... Ordered a pair of rigger boots that are "in stock" after waiting over a week rang the company to be told its being dispatched on the day, received email stating royal mail had the parcel. Now we are a week in to the item being dispatched still no show? Royal mail are awaiting the item so Gsequestrian must of created a label just to stop me chasing an update. Never dealing with this company again. Could of ordered elsewhere with quicker delivery times.”

Posted 5 months ago

“I have not even received the item! So cannot possibly review this item!”

Posted 5 months ago

“Delivery took just shy of 3 weeks”

Posted 5 months ago

“been waiting way to long always have problems with royal mail . not G. S equestrian fault but I will be reluctant to get anything else so annoying”

Posted 6 months ago

“I never received my order despite emailing asking for them to resolve it and am currently awaiting my refund, terrible customer service….no care given at all”

Posted 6 months ago

“I’m not happy with the service. On returning an item and I will take this matter further”

Posted 6 months ago

“I’m waiting on a refund and it’s been 5 working days after asking for an exchange!”

Posted 6 months ago

“You are asking me for a review and I still haven’t received my goods”

Posted 6 months ago

“My order arrived 3 days after the event that I ordered the saddle cloths for”

Posted 6 months ago

“Terribly slow to send out my order of a dog bed cover. And have had a very frustrating time with customer services, who seem to not know what there doing. Would never use this company again, as the picture on their web site didn't match what I received. The item now has disappeared off there web site, but fortunately the same add with the cover In the colour i ordered is still on Google under their name. Problem still ongoing, cause all I get back from them " send us photos of the cover you have received, and a picture of the one you wanted. Not for me to do their job for them. So I'll send it back and hope for a quick refund, as reviews on trust pilot, say that's slow in coming back to the customers also. Funny that reviews on trust pilot, certainly don't match all the glowing reviews on here.”

Posted 6 months ago

“Good quality items but delivery was extremely slow and only actioned when I chased”

Posted 6 months ago

“Very slow postage. Didn't receive the items so I am going to return them”

Posted 6 months ago

“Terrible customer service. Boots did not arrive and six weeks later Im still waiting for my money back.”

Posted 6 months ago

“Ordered boots which arrived after apx 10 days and they were the wrong size. I ordered a 7 which is EU size 41. They sent 40 so I had to turn them round for exchange. I phoned to complain as a picker made the error and should have checked and the man who answered argued with me that 40 was a 7. Really? He needs to google size 7 in EU sizes. I told him I have been 41 for over 50 years so I should know.”

Posted 6 months ago

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GS Equestrian is rated 4.8 based on 69,275 reviews