Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

GS Equestrian Reviews

4.8 Rating 69,265 Reviews

97 %

of reviewers recommend GS Equestrian

Company Reviews

Product Reviews

4.8

Based on 69,265 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

Write Your review

Tell us how GS Equestrian made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GS Equestrian 5 star review on 7th December 2023

GS Equestrian 4 star review on 7th December 2023

GS Equestrian 5 star review on 25th November 2023

GS Equestrian 5 star review on 22nd November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 4 star review on 19th November 2023

975

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor, ordered 3 weeks before Christmas, didn’t turn up. Unable to get hold of anyone within customer services. Wouldn’t use again”

Posted 4 months ago

“Only adding the postage payment once I’d pressed confirm on Apple Pay is not good practice.”

Posted 4 months ago

“Very poor service - delivery took weeks and I ended up having to purchase the items elsewhere. Disappointing.”

Posted 4 months ago

“Would not buy from here again twice I have used them and twice it’s been very poor delivery times. Also the boots I got my girl at £100 was wrecked in a month letting water in and very hard to get on and off. There customer service is very poor”

Posted 4 months ago

“The last three orders have gone wrong. Be aware that when you order certain colours or prints that you will gets something completely different arrive”

Posted 4 months ago

“Took along time to be delivered over a week from ordering”

Posted 4 months ago

“Ordered Cavallo pastern wraps size L (to fit 4-6) Realized when they arrived that they were too small by holding them beside pastern wrap he had which I had thought was L but must have been "big foot" size 8. His boots are size 6. Tried to return but was told not returnable despite explaining they had not been taken out of packet. Why?? Now left with pair of unusable pastern wraps 😡😡😡”

Posted 4 months ago

“How can I write a review 3 seconds after ordering. RIDICULOUS.”

Posted 4 months ago

“As I currently haven't even recieved my purchase yet...how can I write a review? What I can say is the service has been poor. I ordered on the 3rd December and still have not recieved it.. apparently its gone to the wrong sorting office now. All I keep getting told is if it isn't with you in 48 hours email us..so I do and I get the same back. However today I was told it has gone to the wrong post office will be with you soon. I ordered this for my daughters birthday which is tomorrow and she will not have it. Very poor.”

Posted 4 months ago

“I have never received the item? Please look into it and come back to me asap as this is a Christmas present”

Posted 4 months ago

“still awaiting my order after 2 weeks being told to be patient really sort it out with your courier Royal mail”

Posted 4 months ago

“Not received”

Posted 4 months ago

“I am really disappointed with my purchase of stable wraps from you , the velcro on one completely came off the first time I used them . I am in the process of sending them back”

Posted 4 months ago

“Signed up for 5% discount as new customer, put code in three times and was rejected everytime. Disappointed.”

Posted 4 months ago

“Quick and easy website to order and navigate however still awaiting my order which were a pair of leather boots I needed for London International show on Friday this week, I'm praying they arrive before then.”

Posted 4 months ago

“Having to return this as it is huge and not in keeping with the item description .”

Posted 4 months ago

“Ordered an equidry coat on 22nd November 23, the parcel that arrived contained a pair of men’s green wellingtons, after having to send pictures to prove this(why would I lie?) they asked me to return them, I asked if my correct order could be sent in the meantime and was told no we have to have return first! I returned item promptly and asked for priority delivery of correct item, was promised this only to receive an email about my return order saying that turnaround would be 2-3 days as it needed checking…..so now it’s the 6th December and still no equidry coat! Rang today to be told it’s been despatched on a standard service and it’s not their fault!! Well it’s certainly not mine, terrible service from start to not even finish because I’ve still not got correct item, will not be ordering again!!”

Posted 5 months ago

“Ordered a bag … received a travel towel. No apology, just passed blame to a different department. Tried to explain this was obviously a Christmas gift. First and LAST time using this website.”

Posted 5 months ago

“Ordered weeks ago and still hasn’t arrived”

Posted 5 months ago

“Product was good however the customer service was horrendous. I was expected to pay £15 to return a £100 item (due to its cost it had to be tracked, signed for and insured) and was treated rudely by the customer service. They offered me no return cost (or partial cost) compensation and no money back or alternatives. I was hugely disappointed and obviously left out of pocket to return the item. Furthermore they stated it was my fault I didn’t tell them immediately of the potential return cost, but I had to return the item so was left with no choice. I would recommend the boots I ordered however be careful of sizes and options (the boots come with different calf widths)”

Posted 5 months ago

«
1
2
3
4
5
»

GS Equestrian is rated 4.8 based on 69,265 reviews