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GS Equestrian Reviews

4.8 Rating 69,705 Reviews

97 %

of reviewers recommend GS Equestrian

Company Reviews

Product Reviews

4.8

Based on 69,705 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

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GS Equestrian 4 star review on 24th May 2024

GS Equestrian 5 star review on 7th December 2023

GS Equestrian 4 star review on 7th December 2023

GS Equestrian 5 star review on 25th November 2023

GS Equestrian 5 star review on 22nd November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 5 star review on 20th November 2023

976

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not happy with the service. On returning an item and I will take this matter further”

Posted 6 months ago

“I’m waiting on a refund and it’s been 5 working days after asking for an exchange!”

Posted 6 months ago

“You are asking me for a review and I still haven’t received my goods”

Posted 6 months ago

“My order arrived 3 days after the event that I ordered the saddle cloths for”

Posted 6 months ago

“Terribly slow to send out my order of a dog bed cover. And have had a very frustrating time with customer services, who seem to not know what there doing. Would never use this company again, as the picture on their web site didn't match what I received. The item now has disappeared off there web site, but fortunately the same add with the cover In the colour i ordered is still on Google under their name. Problem still ongoing, cause all I get back from them " send us photos of the cover you have received, and a picture of the one you wanted. Not for me to do their job for them. So I'll send it back and hope for a quick refund, as reviews on trust pilot, say that's slow in coming back to the customers also. Funny that reviews on trust pilot, certainly don't match all the glowing reviews on here.”

Posted 6 months ago

“Good quality items but delivery was extremely slow and only actioned when I chased”

Posted 6 months ago

“Very slow postage. Didn't receive the items so I am going to return them”

Posted 6 months ago

“Terrible customer service. Boots did not arrive and six weeks later Im still waiting for my money back.”

Posted 6 months ago

“Ordered boots which arrived after apx 10 days and they were the wrong size. I ordered a 7 which is EU size 41. They sent 40 so I had to turn them round for exchange. I phoned to complain as a picker made the error and should have checked and the man who answered argued with me that 40 was a 7. Really? He needs to google size 7 in EU sizes. I told him I have been 41 for over 50 years so I should know.”

Posted 6 months ago

“Hi so far we haven't had a great experience I'm sorry to say . The boots received were not what we ordered although the box said they were . The boots in the box were different leg size model, and were damaged . The zip being damaged with blood coloured markings inside one of the boots . So as you say not great I am awaiting return information Many thanks Vikki Roberts”

Posted 7 months ago

“I was sent a wrong size rug to what I ordered. Their mistake not mine. Communication is extremely slow. I now have to return the wrong rug and wait for them to receive it before they will send out the correct order. Meanwhile my poor pony is out in all this awful weather without a rug that she should have had last week. Very poor service. I should have been sent the correct size rug that I ordered out immediately, as soon as I told them their mistake. I live in a remote area which is why I ordered online for delivery. I haven't got time to drive out to a post office to send their mistake back!”

Posted 7 months ago

“You sent the wrong item and have been very frustrating to deal with. I still don't have the correct item and won't have it until I have gone through the hassle of returning the wrong item you sent”

Posted 7 months ago

“Very disappointed with service had to wait a long time and phoned a few times to be told the was going to be sent today but never turned up and then once I said about wanting money back funny they turned up the next day”

Posted 7 months ago

“Discount code refused”

Posted 7 months ago

“Order never received over 22 days waiting so far”

Posted 7 months ago

“My boots still haven't arrived. They were meant to be for a birthday present which has been missed. Contacted gs and they said they would be here late but early this week. Still waiting...”

Posted 7 months ago

“Not impressed by the customer service.”

Posted 7 months ago

“Would never order again I've not even had my order and I'm taking the matter further for a refund so u better get in to royal mail”

Posted 7 months ago

“Long delivery”

Posted 7 months ago

“I did y want to create an account, I have no reason to trust you”

Posted 7 months ago

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GS Equestrian is rated 4.8 based on 69,705 reviews