GS Equestrian Reviews

Name: GS Equestrian
Address: H1 Westfield Business Park, Long Road,, Paignton, Devon
Rating: 4.78

4.8 Rating 72,535 Reviews

96 %

of reviewers recommend GS Equestrian

4.8

Based on 72,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

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GS Equestrian 5 star review on 21st April 2025

1063

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed in the quality of the GS combo fly rug. After having it on five day (just during the day not overnight) the stitching has came undone in a couple of places.”

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Posted 2 days ago

“Bad quality”

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Posted 3 days ago

“delivery was rubbish had to cancel my order as they didnt even come a week after i ordered them and I had express delivery so wouldnt recomend”

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Posted 3 days ago

“Placed an order two weeks ago and it’s still not here.”

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Posted 1 week ago

“I ordered some stirrups as a birthday present on the 1st of July when I emailed about them they said the original package had been lost and had to resend them resulting in them being late for the birthday”

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Posted 2 weeks ago

“I ordered a pair of SMALL overeach boots and was sent LARGE. GSE arranged for them to be collected and a new pair to arrive the following way. New ones never arrived and a week later rang to find out why and was told a problem at the warehouse and would be sent out two days later. Still waiting, heard nothing and no one answers the phones at the weekend. 😡”

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Posted 2 weeks ago

“Very poor on this occasion and not very help with my order that appears to be lost!”

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Posted 2 weeks ago

“Still awaiting delivery - no comms”

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Posted 2 weeks ago

“I purchased a head collar and lead rope, the quality was poor and the sizing was incorrect”

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Posted 3 weeks ago

“Ordered a pair of infant, size 5, pink hunter wellies. Received a pair of men's navy Chelsea boot wellies. Couldn't be further from what I'd ordered. Won't order from this company again.”

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Posted 3 weeks ago

“Delivery was late and poor communication”

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Posted 4 weeks ago

“Received the wrong thing, then the customer service was not only slow there was no way to speak to anyone I am returning the whole order now and won’t be back”

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Posted 1 month ago

“You have asked for a review and I’m still waiting for my items to arrive. Delivery has taken weeks!”

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Posted 1 month ago

“I have not recievef my hat”

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Posted 1 month ago

“Orderd 1 pair of child jods and pack of 3 long socks back on 18th may.2wks go by not recieved.no correspondence as to why either.so i email customer services,apparently a whole shipment got lost ?! Order will be sent as soon as new shipment arrives.2 week later still no correspondence so i email again,jodpurs were damaged so only sending socks.i said to cancel the whole order as the socks and shipment costs were only £2 difference.shipment £6.99 !! Said they had already posted but i could return if i wanted.still had to pay the shipment which i asked if it could be wavered as a goodwill gesture.nope ! None of the correspondence was instigated on there behalf ! I work 6 nights a week,and animals to look after and a house to run so i havent got time to mess about returning parcels ! Needless to say i wont be purchasing from GS Equestrian again.terrible customer service”

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Posted 1 month ago

“shame you didnt send a muzzle as ordered. Order took a week to arrive then most expensie item was wrong size”

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Posted 2 months ago

“Multiple delayed delivery. No apologies. Rude and unhelpful customer service team. Don’t order from here if you want anything in a hurry.”

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Posted 2 months ago

“I paid for delivery £7.99 and took over 10 days to deliver”

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Posted 2 months ago

“Two weeks to get only part my order. I was waiting AGES and order didn't seem to be budging from order placed. Days passed and I had to complain to find out they were waiting for something out of stock before they would send the order. That was the first I heard of it! Don't sell items that are out of stock! I then cancelled part of my order and they sent out the remaining part. Dreadful service, won't use again which is a shame as used for ages.”

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Posted 2 months ago

“I haven’t received my order quite disappointed to be honest .”

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Posted 2 months ago

GS Equestrian is rated 4.8 based on 72,535 reviews