GS Equestrian Reviews

Name: GS Equestrian
Address: H1 Westfield Business Park, Long Road,, Paignton, Devon
Rating: 4.77

4.8 Rating 73,231 Reviews

96 %

of reviewers recommend GS Equestrian

4.8

Based on 73,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

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GS Equestrian 5 star review on 21st April 2025

1063

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! Very happy with delivery and product. Thank you”

Helpful Report

Posted 3 months ago

“Firstly.... Excellent customer care, after muddling my order and personal information I had a very personal response that answered all my concerns putting my mind at rest. The products ordered arrived promptly, were well packed and were exactly as expected, matching pictures and written descriptions on the website. I was extremely pleased with my shopping experience with this company and would not hesitate to use them again or recommend them to others.”

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Posted 3 months ago

“Really quick delivery A+ customer service”

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Posted 3 months ago

“Super, lovely products and always as described. However, delivery is extremely slow and this is not the first time having this issue when ordering from GS Equestrian.”

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Posted 3 months ago

“The only reason I have given this a 4 star review is due to my consignment being lost by the courier. The back up service From GS was excellent and my parcel arrived eventually. I would suggest GS change the current courier Royal Mail to a more reliable service where tracking is better.”

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Posted 3 months ago

“Easy to order and delivery is normally quick although this time there was a delay no fault if their own. They quickly reply to emails and explain everything. The quality of goods are exceptional. Will use again.”

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Posted 3 months ago

“If you want to be let down and lied to, order from GS equestrian I wish I had read the reviews before buying from GS Equestrian. I placed an order on 19/11 as the website advised my items would arrive in plenty of time for a birthday on 01/12. I even checked estimated arrival time before purchasing. Order now for delivery between 28/11 and 29/11 the website said. So I placed my order. I’ve heard nothing since. No dispatch notifications, not a peep. So I reach out to customer service concerned we are now on Wednesday and still no dispatch. Instead of doing anything , the handler chose to try and point out that the website said 8 working days to handle my order - not to deliver it. And thanked me for my patience and understanding…. Well I’m neither patient nor understanding nor is it easy to lie to me because I will come with receipts. Such as a screenshot of the website today which clearly states order now for delivery between 5/12 and 8/12… which is 8 working day. Delivery … not handling. Another screenshot of my order confirms that GS equestrian states my order will be delivered between 28/11 and 29/11. Delivered … not start to be handled. If you’re going to lie … make sure your customers can’t fact check you. You’ve got an opportunity to make this right. And if you’re thinking about blaming it on supply delays… don’t. You don’t get to use that excuse now you’ve been called out , not after radio silence since the date of purchase, not whilst your website prompts people to hurry while stocks last I suggest you stop hiding behind excuses and provide the service you advertise on your website”

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Posted 3 months ago

“Absolutely beautiful set Packaged well and arrived in perfect timing My daughter will love this set and can’t wait to see her open it Christmas Day Thank you”

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Posted 3 months ago

“Purchased a rug and headcoller, very pleased with them both good quality and good value for money.”

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Posted 3 months ago

“Good choice of goods, lots of different brand's. Delivery a little slow being ultra picky.”

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Posted 3 months ago

“Hi, I would love to help you but it is going to be a Christmas present for my stepdaughter.I am 86 and do not ride a horse. Sorry. Kind regards Helmi T”

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Posted 3 months ago

“Lovely quality rugs. Fit my coblets perfectly and sent really quickly.”

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Posted 3 months ago

“excellent company to deal with”

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Posted 3 months ago

“Brought a riding top and trouser, and a pair of boots all great quality, daughter hasn’t tried them on yet so don’t know what the fit is like.”

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Posted 3 months ago

“Good web site, competitive prices. Easy to order item and delivered as stated”

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Posted 3 months ago

“Very pleased with GS Equestrian the price's were very good on the items I brought & they arrived the comunication was very good too.”

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Posted 3 months ago

“Great products at a great price and always fast delivery”

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Posted 3 months ago

“I thoroughly recommend GA Equestrian for excellent value & customer service”

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Posted 3 months ago

“Always a great service”

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Posted 3 months ago

“Quality excellent and service second to none”

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Posted 3 months ago

GS Equestrian is rated 4.8 based on 73,231 reviews