“Go Groupie is a throughly unhelpful company. They do not vet the companies they provide "deals" with and take weeks to respond to an email. They don't even bother to actually read your emails they just provide a generic response. DO NOT PURCHASE FROM THEM. It's just a lot of stress for a minor deal.”
“Their website suggests that they are a Limited Company registered in England and Wales. I have searched for them at Companies House, and they don't seem to be registered at all, in fact GoGroupie Ltd is shown as available for registration. The Company registration number they cite is in fact a mobile phone number! Make of this what you will. I intend to ascertain from PayPal, Visa and Mastercard why they are taking payments on behalf of GoGroupie”
“I only registered with this abysmal company a few weeks ago and stupidly bought and paid for three deals within a very short space of time. The first deal was bought from the Ministry of Deals and nineteen days later I am still to receive the item. It does not even look as if the goods have been dispatched, but as the Ministry of Deals have totally ignored the two emails I sent to them, and also the online form I submitted, I still have no clue as to the status of the order. The second item did arrive within a week of ordering it, but it is of inferior quality and not worth the money paid. I have been unable to order the last item due to the code not working on the Pamper Me Store website. I emailed the retailer to ask for assistance. It took a week for them to get back to me initially and they did not resolve the problem for another couple of days (they had to reset the voucher code – why I don’t know as it never worked for me at all in the first place). When I tried to order the item after the reset all seemed well until I tried to change the delivery address and the price shot back up to the so called original total. I am still waiting for a reply to an email I sent two days ago to the Pamper Me Store letting them know that I am still unable to order the item. I have emailed Go Groopie on four different occasions over the last two weeks and have yet to receive a single acknowledgement to these communications. As many people have said – avoid this website at all costs, and please do not register as you cannot deregister or even change any of your registration details once Go Groopie have gotten hold of them. I would also have given them no stars if this were allowed, as they are by far one of the worst online deals sites it has ever been my displeasure to have dealt with.”
“Wanted to buy baby tablet, paid money with Paypal and after I received voucher code then saw that delivery cost 8.99 !!!!!! I did not completed delivery address etc, wrote them asking return my money but no answer - I am completely ignored !!!! So they took 34.99 of my account and I left with no money and no tab.. Shame that I did not read a reviews before buying. People be aware !!!!!!!!!!”
“Bought a tablet from this site paid £50 wasted my money. What they forget to tell you is that it is chinese version Would never use this site again as i have tried to email them several times and no reply.”
“Don't bother with gogroopie they will take your money, give you discount codes that don't exist, ignore your emails asking for a refund and completely waste your time they are no better than thieves AVOID at all costs !!!!”
“Total waste of time, DO NOT GO ANYWHERE NEAR THEM. I bought a voucher only to be told that it had expired (it hadn't) so it was reactivated. Still had problems trying to use it so decided to cancel and am still waiting for not only a refund but a response after countless emails. They don't even deserve one star. I have in the meantime decided to write to them and send copies of all the emails sent to them. Trading Standards need to step in I think. Will never use ANY company like this again, would rather pay the full amount.”
“I ordered a 7 inch smart tablet over a month ago.. I paid by visa.. The money was deducted from my account. I have paid for this item.. How ever I have never received any correspondence from you and have never received my purchase.. I have tried on numerous oaccasions to get correspondence from you however I have never received any.. I bought this item for my sons birthday but as I said never received it.. I am a single struggling mother.. I find this discussing and belive in you ignoring me even more so!' Please give me some correspondence..miss Reeks”
“Wish i had read the reviews before buying 3 vouchers through them. They all said they'd been used when they hadn't, cannot get a refund ! Customer services are awful, they take 2 weeks at least to reply and don't even answer the question you've asked ! Joke of a company and I will never use again !”
“This must be the worst online company ever. Bought a voucher, which could not be used. Have now emailed four times and have been completely ignored. Have now requested a refund, which I doubt I will ever see. STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!”
“I bought a voucher from them and then saw the p+p was as much as the voucher I tried to cancel as they have a right to cancel with in seven days policy I sent 4 emails but had no response so I got in touch with trading standards who advised me to print out the t+c's take it to my bank and sake them if they can do a 'charge back' if not write to the company @ 330high holborn London wc1v 7qt requesting a refund giving them a final date to respond good luck.”
“Don't touch them with a barge pole. Bought 2 vouchers for I pod connectors. The link to the website didn't work. When I found the website myself the voucher didn't work either. Took support at gogroopie more than 4 weeks to even respond to my e-mail. I am still awaiting a refund.”
“I wouldn't even give one star if I had the choice, absolutely shocking service, complete scam ! I bought a voucher for a photoshoot to be told by the company that I need to put down a £120 deposite, not happy with parting with that amount of money I tried to cancel my voucher within 7 days as it states you can. I am still waiting for a response 3 weeks later and of course my money hasn't been refunded. Will be having this company investigated immediately !!! DO NOT USE THIS COMPANY !!”
“Bought a 7" Android Tablet before Christmas as a present. The device sent was of sub standard quality. I have chased the suppliers and not been able to move forward without incurring more cost to send the device back. There is no consumer protection or rights. I parted with the money for something that looked like a good deal but ended up simply giving the money away as I received a device I did not want expect and with no recourse.”
“I had poor quality products delivered and never refunded or returned. Suppliers do not have address, e-mail address or phone numbers so it is impossible to solve the situation. Poor customer service too. I would not recommend it to anyone.”
“Have not received an item that I bought and paid for including a further £5.99 delivery charge. Have e-mailed over and over again and each time forwarded the previous e-mail so they can see how many times I have tried with no response. Needless to say will not be using this shower again or recommending them. I understand things go wrong but if your 'customer service' cannot provide CUSTOMER SERVICE whats the point? I don't suppose this review will be shown.”
“I ordered items the first week in November for Christmas,,,they never came I emailed and emailed never got a reply as they were presents I constantly tried but to no avail, so frustrating not even getting a reply with any explanation of delay,. Items never came so had to proceed a claim via PayPal . Never recommend or use them again.”
“This is the worst company for customer support I have ever dealt with. My order went in before Christmas and when it hadnt arrived by mid January, I contacted GoGroopie on the email address they supplied on their site. No response, so I again emailed last week and still no reply and no goods!!!!!
I am trying to claim my money back from Paypal and I will never use GoGroopie again. I'm now wondering if it's some sort of scam because the things that I have received have been of poor quality. It needs someone to investigate them thoroughly.
DO NOT USE THEM IF YOU VALUE YOUR MONEY!!!”
