“Ordered some plants they arrived bare rooted sticks without a single leaf. When I went to complain the fine print on the complaints form described the bare sticks but the voucher fine print was completely different. 3 months on still no further forward and they sent the same automated email approx 20 times In response to my issues. The merchant behaves the same. I've left it in the hands of a PayPal claim.
Save your money, time and stress levels and AVOID”
“Worst experience ever. Do not use. I only wish I had searched up some reviews before I used Gogroopie. Similar to those before me, the money was taken but the good did not arrive. Gogroopie do not answer the phone. The automated message on the customer services number is something about "updating you credit"?!? I tried contacting by email = no response. I tried contacting the Merchant directly to see if they could help, this was ECCOX, and the number just cuts off dead, like a disconnected number. Absolute rubbish. I will be contact trading standards after writing this review. Should be no stars really.”
“The worst company that I have ever dealt with !! 2 months and over 20 emails later still no goods received nor a refund.
Would not advice anyone to buy anything from them”
“Paid for voucher which was never received in spite of sending numerous emails requesting the voucher.
Go Groopie have never once replied.
After 4 days, I contacted Paypal to start a dispute. Still nothing from Go Groopie.
Cancelled order with Go Groopie and requested a refund - still no response.
Go Groopie appears to be operated by incompetent staff or scammers - or both.
BE VERY WARY.”
“Ordered numerous goods on various vouchers or deals only one out of six was actually honoured/delivered and weeks of hasstle proving your address and ID on packages they state were delivered and still gogroopie will not refund or replace these were items ordered in October!!! Do not buy anything you rely on receiving or ties up money you may need to re purchase elsewhere”
“The item received was not as advertised and was also missing a connector. The response from Gogroupie to my complaint was not answered for two days (via email) and no contact was made by telephone although I had left two voice-mail messages). Gogroupie 'offered' to contact their supplier which I accepted but - to date - no refund / issue of the missing cable or explanation regarding the item specification being incorrect has been received (three weeks).”
“Purchased 2 Trolley Jacks in May but had the foresight to pay via PayPal. Delivery advertised as 3 - 4 days, but after paying told 3 - 4 WEEKS. Well, after 6 weeks I decided to claim off of Paypal. I wrote to GoGroopie 4 times, and neither I or Paypal managed to get a response from them. I received a full refund thanks to PayPal. Without doubt the worst company I have ever dealt with.”
“This company is either run by a bunch of thickos or thieves, I really can't decide which.
Happy to take your money but not happy to sort out any issues you have. I've been given the run around since the end of December over an iPhone I bought for my daughter. First one was broken, eventually they gave me the address to send it back to but then sent a completely different phone covered in scratches. I've once again spent so far the best part of 2 weeks trying to return for a refund.
I seriously recommend you do NOT ever use this ridiculous company.”
“I would give the rating 0 if it allowed me! I bought four 3D headsets, only recieved one and then Gogroopie refused to give me my money back, even though I had no recieved the items and they even admitted to it. After battling and not getting anywhere with them, I was looking that I paid through PayPal and they got the money back for me. Do not buy from them it's a scam!”
“Dec ordered a toy for Xmas gift .Toy was from suppliers Instagaget. All email & tel no. Not correct & tel no. Dead tel line ? Not arrived now Jan ???”
“What a terrible company this is, I stupidly ordered 11 Christmas gifts from this site in November and 1st December. Only 3 of them have arrived. Emailed them and they said they would look into it, still not arrived 5th January.
Wish I had read the reviews first. Don't touch them with a barge pole!!!!”
“Don't use them. I have tried to order from them on a few occasions. Items either never received or when you do get them it's complete rubbish and they don't work. Don't waste your money”
“I ordered a coat for my son and they said by Christmas ,it has not arrived as yet.The coat was going for£20 as the retail price was £110.to true to believe it.I investigated it and it's a fucken bogus co .please don buy any thing from these fuckers.”
“Go groupie are a pile of crap I'll never ever use it again. Ordered on 7th Dec never arrived. Emailed, phoned etc nothing sorted. When ringing your call is not answered for a good half hour avoid avoid avoid. Complete waste of time and money. Trading standards have been contact”
“It seems impossible for Gogroupie to deliver the goods ordered. I have had three out of three bad experiences with them. You are left waiting on the phone for ages before speaking to someone.”
