“The product picture advertised was not what was delivered, contacted the seller direct and they could not be more understanding and provided the correct product within 48hrs.
The concept of Go groopie is excellent have returned and purchased various items since”
“Don't usually buy off sites like these, but when my daughter showed me it, I was very impressed, and have now become a multiple buyer! Really good discounts - better than anywhere else”
“only used once, will never use again. Customer services agents are condescending. no response to emails. order not yet received -
KEEP WELL CLEAR OF THIS COMPANY - NOT WORTH THE HASSLE”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“Goods arrived , cheap and nasty and not worth waiting 7 weeks for! Photo on the site does not show the real goods. Handle broke within minutes of using.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I ordered my items weeks ago...they still have not arrived..i got in touch with customer service and i have heard nothing.....complete rip off...dont use them.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I bought a a faulty item from this website and the company have done NOTHING to help me get refunded or a replacement item. Customer services are beyond unhelpful.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“Do not book holidays with them, first time idid couldnt get money back only credit - couldnt afford to be out of pocket by £140, and now to usr credit ive booked another only to be told cant fly from gatwick airport even tbough states clearly on advertisement that you can !!! Then again clearly states you can have a refund on your card and you cant,will have to get a credit again if im lucky -wouldn't have ordered if id known hassle I would have.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I bought a memory foam mattress and I record the item within 5 days of ordering, I received a message to notify me of when it was arriving and the service was fantastic all in all”
“I ordered 2 silver electric cigarettes in silver with Mini Protanks and what I got was 2 black ego batteries with CE4 Claromisors the batteries were nothing like what the picture was, and CE4's are nothing like Moni protanks as you can change the coil in them.
I complained and they stated they would get the supplier to contact me, my gripe is with them not there supplier, Even so the supplier has not responded, so I put a dispute in with PayPal to Get the money back as well as the £2.99 delivery they charged.
I would never have used go groupie if I had realised they only supply vouchers and not the goods, this is not made clear when you visit the site. My opinion is avoid Go Groopie like the plague.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie