“Avoid avoid avoid they will not send your goods not issue refunds nor will they book any hotels holidays or days out etc you book with them and unless you buy with a credit card you have not a hope in hell of getting any money back wot so ever so save your stress and your pennies oh and also your embarrassment when you turn up to a hotel you booked via go groopie to be told there's no room booked for you just saying...avoid ????????????????????????????”
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Go Groopie
“Absolutely terrible service ....been waiting for an item since June . Customer services had no idea where it was and expected me to send them my paypal invoice. spent a week discussing and now expect me to wait at least a week again before I get a response ...Call this Customer Service ...call this a decent company. ...I don't think so and will not be using them again......”
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Go Groopie
“I purchased a pair of hanging baskets to be paid for AFTER!!!!!delivery they were never delivered but go groopie took the payment of £15.49 and as yet still have not received a refund”
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Go Groopie
“Ordered plants and waited a month then was told the order was missed off the system but was then sent the wrong plants.
Won't be buying again from this site!!”
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Go Groopie
“Last item ordered was delivered *very* late past the stated delivery time, and the quality of the item was poor. The bag also smelled *very* unpleasant, which means I can't even use it until that horrid smell goes away. Not very happy with the purchase at all, and I would return it, but something tells me I'd be out of pocket again for doing so. :(”
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Go Groopie
“I have ordered from you on a number of occasions, not always with satisfactory results. Currently been waiting eighteen days for a canteen of cutlery - no sign of it yet. Mary Wells”
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Go Groopie
“This company are a waste of space and a joke.
They take orders for items they cannot deliver. Make promises they can't keep and their customer service is abysmal. Then when you ask for a refund as they can't deliver your item they withhold your own money.
Please don't give them the time of day or your hard earned.”
“Probably not entirely Gogroupie's fault, but damaged goods from the vendor, no contact from either party despite 2 e-mails will not trust site again and will advise others likewise”
“Really shocking - bought the voucher with the aim of redeeming it immediately like I could with the other sites - the 'fine print' says to wait... so I waited only then to be told I would need to wait some more so I cancelled the voucher - don't use these guys, they are amateurs in a pro game”
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Go Groopie
“I would never use go groopie again, been trying to use the credit in my account for 2 months . Impossible to get in the account .I will stick to Amazon in future much better site .and actually get the goods you order, unlike go groopie.”
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Go Groopie
“Go groopie are a very good company, could be done with researching some of the companies that they use as some are not very good at communicating. Customer services are great whether by email or phone and try to resolve problems as quickly as possible. I would recommended go groopie to anyone.”