“That's very strange. I posted a negative review only 2 days ago due to the order received not matching what was ordered and the subsequent lack of response since my initial complaint on the 23rd April. MY NEGATIVE REVIEW HAS NOW DISAPPEARED FORM THIS SITE!!
Wonder how that could have happened?
I can assure you that I will continue to post negative reviews until my complaint is resolved and I receive the goods that I ordered and not what you have decided to send in their place.
Looks like legal action could be looming!”
Hi Laura,
We are sorry that you are dissatisfied with the order. A member of our customer care team is looking into your inquiry, please check your inbox for our correspondence.
Kind regards
Gogroopie
“I have purchased many items from this site and received them in a timely fashion and in pristine condition. Through shopping with this site I have saved several hundred pounds which I encourage family and friends to do. Thank you for your reliability and great savings.”
“Put an order in on 30/05/15 for chimp headphones not heard anything have redeemed voucher. Does not say when I will get this item have not even received an email to say dispatched. What is the problem now? Order no. 3530809605”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“An easy way to purchase at a huge discount. You choose the item, pay Groopie for a voucher for the value of that item and then activate the voucher to buy the item from its seller. You pay the seller the delivery price of the item and then wait for the post. You are warned your item could take up to 3 weeks to arrive but so far my items have arrived in days. Great savings.
The only hidden agenda is the delivery price from the seller which you don't find out about until you have purchased the ticket from Groopie and gone on to activate it. However in my experience so far, all P & P/delivery charges have been either average cost or excellent value. You just have to expect to pay that little bit extra on top of your great savings to get that brilliant bargain delivered to your doorstep.
A breeze!”
“still waiting for a refund for perfume ordered nearly 2 months ago and never received! Wrote to Go groupie as emails were ignored! Had a reply 2 weeks ago saying I would get a refund within 14 days and still waiting! Will never use Go groupie again!”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I have placed several orders and I still have 3 outstanding orders which are now more than a month old I keep contacting you regarding them and all you say is to wait for them or have a refund if I did not want the products I would not have ordered them this buying through a third party does not seem to work very well
Regards
Chris”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“Mattress very comfortable and excellent value. Also we were told it would take up to 3 weeks to arrive but it arrived in just days, vacuum packed and rolled in a small box. Great bargain”
