GoGroopie Reviews

Name: GoGroopie
Rating: 2.63

2.6 Rating 2,680 Reviews

41 %

of reviewers recommend GoGroopie

Company Reviews

Metrics

2.6

Based on 2,680 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Hello. Iam vision impared. Thank you for your assistance & patience . Voucher successfully redeemed .”

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Posted 7 years ago

“staff very helpful , polite and efficeint”

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Posted 7 years ago

“I contacted Bethan today and she was so helpful as I hadn't received the correct links previously. She resent them and then waited on the phone patiently for me to complete. It was very impressive service”

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Posted 7 years ago

“query dealt with promptly very pleasant phone manner thank you”

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Posted 7 years ago

“Having seen a product I wanted to buy, at a good price, I tried to sign up to this site. Over the space of two or three days their website was not operating - clicking to register produced nothing at all. Eventually I rang them this morning (they say 10am opening but there was no answer until after 10.30am) and Chantelle was very helpful, guiding me through the process until the voucher arrived - thank you Chantelle.”

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Posted 7 years ago

“Very helpfup, very clear what she was saying, thanks Chantelle Excellent telephone maners”

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Posted 7 years ago

“i made and spayed with Pay Pal ,,29.99.+9.99 trp for 12 bottle of Italian merlot wine on 16th July and am steel waiting for dispatch number ,so is Pay PAL ,,and i bin told from them no number ,,they cant relish the money,,,that make ,,bad for you,, hanser back pleas ........”

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Posted 7 years ago

Hi, Sorry to hear about the issue with your order. We can confirm that our Customer Service Team have contacted you by email via support@gogroopie.com to assist you further. Kind regards, GoGroopie

Posted 7 years ago

“I ordered 3 pieces emotions bed set on 14 April and I did not received yet. I wrote several times to this company but I had not answer. Was the first time when I bought from this company and will be the last one. Never again.”

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Posted 7 years ago

Hi, Sorry to hear about the issue with your order. We can confirm that our Customer Service Team have contacted you by email via support@gogroopie.com to assist you further. Kind regards, GoGroopie

Posted 7 years ago

“Excellent service and quick response, customer service was very good”

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Posted 7 years ago

“Perfect could not be better”

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Posted 7 years ago

“Problem sorted quickly and efficiently....Many thanks”

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Posted 7 years ago

“I ordered a set of headphones 1 month ago & they never arrived. I contacted both the merchant & gogroopie but neither got back to me so I decided to ask PayPal to refund my money, it was only after that I got a response from both merchant & gogroopie, the merchant reckons he sent it and it got lost but then he asked me to supply my address again! I told them I just wanted a refund so I am still waiting for PayPal to refund me apparently it takes 7 days. Never again will I use gogroopie..”

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Posted 7 years ago

“Very helpful, just need too see now if we receive the delivery”

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Posted 7 years ago

“I ordered a virtual reality headset 2 months ago the item did not arrive as promised. I rang up go groopie on the 13/7 they said they will chase up the merchant who should be in contact with me in 7 days to no avail. Lady I spoke to adv they sent them a email on the 13/07 but have had no response if I would like them to chase them up or they can issue me a refund. I went for the refund. First & last time I will order. I really dont recommend using go groopie use them if you dont want your item to arrive. Better to use Groupon your goods actually ARRIVE on date given not like go groopie. I will never use them again and will tell all my friends not to. Very poor although I have to say everytime I have rang go groopie the customer service staff have been very professional, polite and understanding.”

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Posted 7 years ago

“very polite and helpful young lady”

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Posted 7 years ago

“Rang customer support concerning non arrival of goods they responded very quickly via email although the answer was not what I wanted to hear that the supply merchant would contact me within 7 days with a delivery update, even though they are already late.This is typical of internet sites who promise deliveries but never deliver on time. Now awaiting call from supply merchant, why it takes them 7 days to respond with delivery update is beyond me. Paul Nicholson.”