Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.19

4.2 Rating 2,480 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

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Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“After new boiler installed which was over £2000 I had a leak due to wrong pipe fitting. Had a flood and cost me over £200 for emergency plumber at 5am in the morning... Had to continuously chase to get someone out. Was without hot water or heating for 5 days.. Still not working properly... Once they have your money they're not interested.. I have raised formal complaint.. I wish I'd never heard of Glow Green! Such a stressful time with this company.”

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“Brilliant. Thanks for respecting all the rules in the pandemic while still doing a great job.”

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“The fitting of the new combi boiler was first class the kitchen was left clean and tidy and the fitter was polite and was well presented we could not have picked a better company thanks you so much. The whole process was hassle free from start to finish I was kept informed from the first day i spoke to you once again thanks for you help.”

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“Were very helpful when I couldn't work it all out”

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“Very helpful on the phone .engineer was very professional and did a good job.very pleased with the job and product”

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“Very ood service engineers were great and did a fantastic job”

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“Very helpful and polite explaned all opsions to me and made it very easy for me to decide which boiler was best for my needs great company fantastic advice many thanks”

Glow Green Ltd 5 star review on 1st February 2021

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“First of all, the advisor on the phone was very good, he explained everything I needed to know. The engineers turned up on time and explained how they were going to carry out the work. After the installation was finished, they explained how the boiler would work. Overall very good experience with this company.”

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“Very good fetters”

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“The planning, execution and workmanship was second to none. I would recommend this company to anyone.”

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“Engineers drained my system from a radiator in the hallway. They failed to connect it back together properly, therefore the radiator leaked and soaked my hall carpet. They eventually returned a few weeks later and tightened the connection. However, the leak has stained my carpet and Glow Green are not taking responsibility for the engineers incompetence. Will never recommend this company”

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“Service is very good”

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“Exellent service very friendly and informative installer ! Cleaned up any mess he made”

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“Excellent service even chased up my details when I accidentally lost them and they kept me informed all the way”

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“Brilliant service with a quality, tidy installation. I highly recommend this company for all your Boiler needs.”

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“We did call on Thursday and Friday at 8 am the engineer come to our home and for 10.30 we did have a new boiler. The engineer was fantastic and we are over the moon with the new boiler. Thank you so much”

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“Green Glow are so efficient and work was completed within a day.”

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“Very good and quick service he came 0800am and finish 1300pm up and running the Boiler.”

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“Really happy with Glow green”

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“Award winning at nothing! I had a boiler installation which I was told 2 days, well they removed my old one and the new one was nowhere to be seen! 2days later it turns up but left with a very large hole in the wall and the room literally covered in dirt! Oh and the used my rug to pull my boiler outside on because it was heavy! Which destroyed my rug as you can imagine. Once all was done done 7days later the hole in the wall was left there and I had to get it bricked up! Disgusting! Constantly having to call them through this and being fobbed off, got someone out and the capped me off and put a big sticker on boiler (DANGEROUS) !! 2 days later someone came out to put it right. A year on has just been problems with this company! Expansion module failed causing the boiler to pressurise to its max! And now the roof has been leaking where they installed the flu and chucked cement around a plastic pipe that gets hot and cold 🤔...... that now been waiting for repair for 3 months with constant dates but no one shows or a call from the engineer to say they haven’t got ladders so they won’t be able to do it!! The company is a joke I’m going to head down the path of legal proceedings.”

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Glow Green Ltd is rated 4.2 based on 2,480 reviews