Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.15

4.2 Rating 2,171 Reviews

79 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and helpful from start to finish.”

Helpful Report

“NOTHING BUT PRAISE FOR GLOW GREEN !!! Due to my combi boiler totally breaking down, I contacted this Bournemouth company for a replacement. My Customer Service Representative was RYAN, who immediately responded to my email, followed by several telephone calls to initiate a personal contact, and having explained the current offers available proceeded to make the transaction effortless. He was most professional, informative and responded to my queries over a lengthy period of communication with patience and care. He took time to answer my questions, due to my requesting more details, and this gave me the confidence to go ahead. He is a brilliant representative for Glow Green, and a great asset. INSTALLATION: WREXHAM. The two technicians, JAMES and RUEBEN, who arrived to install the boiler were another reason I cannot praise Glow Green highly enough. They far exceeded any expectations as, having installed the boiler in an upstairs closet, they repaired one of my previously broken roof tiles, (not caused by them), on the extension where they were attaching the flue,...they then offered, and fixed, one of the bedroom radiator thermostats, and proceeded to voluntarily fix a lounge radiator thermostat. They were both really pleasant, friendly, and engaging and had great personalities. The work carried out was of a very high standard and they left the areas in which they worked immaculately. * I was initially hesitant in using the internet to locate a boiler provider, but fortuitously I found Glow Green. I only wish that all interactions elsewhere were this high standard. I would have no hesitation in recommending this company, or its representatives to you, and truly believe that your satisfaction will be assured.”

Helpful Report

“Very quick to install .no messing around.brilliant service.👍👍👍”

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“Quick efficient, order and installation”

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“We got our boiler two years ago haven't had any problems always get through if iv foned very pleased with the device and the product we received”

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“Just perfect. The boiler arrived securely. I was worried a WHITE VAN MAN will just throw it around and it will get damaged during the transfer from depo to drop point. But not so. It was well-wrapped and secure. Arriving the day before the fitter. The fitter was a pro and did a top job. In short, everything is just TICKITY BOO. 10 out of 10.”

Helpful Report

“The engineers arrived to install a new boiler, they were very polite and professional, they did a god job. The only downside was that we waited nearly 4 weeks to have the boiler installed, that’s not the staff problem”

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“Friendly engineer who had good knowledge of our boiler for our question”

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“We had our boiler fitted just after Christmas last year and we’re very pleased with the price and service. We’ve just had our first yearly service and again very pleased. Would recommend to anyone.”

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“The engineer was knowledgeable and professional. He completed the service within the allotted.”

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“Although the boiler arrived on the wrong day (a day early) the plumber arrived on the right day and was very efficient. Boiler is now working well. The best thing was that I ordered it on Monday and it was installed on Saturday.... Price was good.”

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“Very good and professional”

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“Good mannared ,explained what he did Advised on how to look after boiler”

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“Very helpful, professional and efficient”

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“Was extremely happy with the service I received from Glow Green from initial contact via the telephone to instillation of my boiler ..The experience for me was one of professionalism and knowledge about the products they where selling and installing and the team who came out to fit the bolier where extremley competent and plesent with the work they did is certainly a 5 out of 5 from me..”

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“Excellent work from start to finish.”

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“the engineer turned up to service my boiler, he was the same engineer who did the servicing a year ago, very professional, , I had Glow Green install a new Worcester Bosch boiler for me in 2017, and they have been very good in looking after it for me. This is the fifth time it has been serviced. I would use this company again.”

Helpful Report

“really pleased with the friendly, quick and efficient service GlowGreen provided installing my new boiler”