“Would have been 5 stars but the gift order let it down. It was advertised as being in a gift presentation box but arrived just as separate items in a standard delivery cardboard box. As a valentine gift this was disappointing. The contents were of the standard expected though it was minus the number of garnishes illustrated. Delivery was quick and efficient.”
“Good deal and delivery but had trouble with 5pm code. Once this was resolved it was fine. Bought as a birthday present so no details for type of delivery.”
“The delivery was prompt but I was slightly concerned re the sturdiness of the package and the lack of information to the carrier to its fragility. Having said that, it did arrive safely.”
“Really timely! I ordered an espresso martini kit and it came 5 days later and made a delicious martini! The only thing I'd say is that I didn't receive an email saying that it had been shipped so I wasn't home when it arrived. Not a huge deal since it just went to a pickup place but just nice to know when things are coming.”
“I am in Ireland and ordered this to be sentto friends in Glasgow and they loved it! They really enjoyed making their whiskey sours.
I ordered tumblers for them from John Lewis to go with it.
I think it would be great if you could send all ingredients needed and maybe an option at extra cost to include glasses.”
“The products were fantastic and delivery well, and on time. The packaging was great and the overall "kit" was good. However, I was disappointed that the Expresso Martini kit did not come in a presentation box (which would have been nicer as a Christmas present). It didn't matter too much as I wrapped nicely, but this is the reason for the 4* not the 5* review.”
“I didn't receive the two bottles of Fever Tree Ginger Ale which was meant to be included in the Order. I did send you an e-mail advising you if this but have not received a reply. This was meant to a be a gift to family members.”
“Easy to order from a good website. Product excellent which is why this is by no means my first order. Special deal good value. My only criticism is the carrier which you use. This is not my first difficult experience. The problem is that the carrier only gives a whole day delivery time. Very time wasting for the customer. During the Covid pandemic I have experience of most other carrier. Most will give a two hour delivery slot but even a morning or afternoon slot would be a great advantage.”
“I can't complain about Glasgow Distillery, however I'm most unhappy with your choice of courier. On Thursday 15 October UPS notified me that delivery would take place on Friday 16 October. Since then I've had eight emails notifying me of a change in delivery date/time, and as at 1.05pm on 21 October, I still don't know when my package will be delivered. Thank goodness I ordered well ahead of the recipient's birthday.
I would have given 5 stars, but based on UPS' appalling service I can't.”