genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 273 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

genesishomeappliances-co-uk/ 5 star review on 15th May 2023

Boag

genesishomeappliances-co-uk/ 5 star review on 1st April 2019

Mackay

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful and delivery of item efficient.”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Ordered a fridge freezer, washing machine, microwave. iron and Hoover before moving to whitehaven from London. All were delivered promptly and together. The washing machine was installed for me and left in working condition as I did not have a clue how to do that and fridge freezer was also installed level for me. All appliance are all going strong.”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“No after guarantee adhered too”

Helpful Report

Posted 5 years ago

Hi, sorry to hear the issue, if you could contact us at the store on 0190061767 we can try and help. Thanks.

Posted 5 years ago

“Good service and good range of products.”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Brilliant company get all my appliances from here!”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Absolutely no complaints at all. Miles better than Curry’s!”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“An excellent independent retailer with service and Knowledge second to none, John, Julie and the rest of the team are pleasant caring and helpful. Full marks Well done”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Staff in the shop leave you alone to look. They will not pressure you but are on hand if you need help or advice. Delivery quick and efficient. All staff friendly and knowledgable.”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Washer fantastic and they price matched a big company online! No charge for connecting it and lads even showed me how to use it. Great personal service! Genius Genesis!! Very happy!”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Delivered when stated, fitters very efficient and pleasant, also informative about product. Wii definitely use again!”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Really friendly and easy to deal with. Would definitely recommend”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

“Very helpful, go the extra mile.”

Helpful Report

Posted 5 years ago

Thanks for the feedback :)

Posted 5 years ago

Thanks for the feedback :)

Posted 5 years ago

“Great customer service. Well looked after. A pleasure to buy from.”

Helpful Report

Posted 5 years ago

Thank you for the feedback, much appreciated! :)

Posted 5 years ago

“Very good service, very helpful when I phoned up with a problem thank you, very helpful with the new one thank you 👍😃”

Helpful Report

Posted 5 years ago

Thank you for the feedback, much appreciated! :)

Posted 5 years ago

“Quite Pleased with my new Hotpoint washing machine from genesis.”

Helpful Report

Posted 5 years ago

Thanks for the feedback :)

Posted 5 years ago

“Very professional and excellent staff throughout”

Helpful Report

Posted 5 years ago

Thankyou for the feedback :)

Posted 5 years ago

“Fantastic product at a fantastic price.”

Helpful Report

Posted 5 years ago

Thankyou for the feedback :)

Posted 5 years ago

“The workmen who came to plumb in my washing machine were very friendly...helpful...and knowledgeable about the product. They did a good job! 👍👍”

Helpful Report

Posted 5 years ago

Thanks for your feedback, much appreciated! :)

Posted 5 years ago

“The team were very helpful and identified a suitable machine for our needs at a price which was reasonable for the charity to pay. The delivery and installation were quick which meant we didn't suffer downtime and backing up of our laundry. A helpful and efficient service.”

Helpful Report

Posted 5 years ago

Thankyou for the feedback, much appreciated! :)

Posted 5 years ago

“Despite a supplier issue affecting the delivery time of the item purchased, the sales team at Genesis (Liam deserves a mention) were in constant contact to monitor my customer experience, demonstrate empathy and relay my delivery issues to the supplier. Thank you. N. Stewart (Edinburgh)”

Helpful Report

Posted 6 years ago

Thanks for the feedback, sorry for delay in delivery.

Posted 5 years ago

genesishomeappliances-co-uk/ is rated 4.8 based on 273 reviews