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genesishomeappliances-co-uk/ Reviews

4.8 Rating 288 Reviews
96 %
of reviewers recommend genesishomeappliances-co-uk/
4.8
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone
Read genesishomeappliances-co-uk/ Reviews
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Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

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We required a new built in fridge. Genesis found us the perfect one which required modifications to the cupboard to install which was done with no issues. Excellent customer service and we will definetly use Genesis again in the future!
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Posted 4 years ago
Very helpful and efficient
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Posted 4 years ago
Excellent product, price and service. Really impressed with customer service and care received. Will definitely use Genesis again.
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Posted 4 years ago
Thank you very much, greatly appreciated!!
Posted 4 years ago
Very helpful service
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Posted 4 years ago
Great Customer Service thank you
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Posted 4 years ago
Amica FK1974 fridge/freezer. Purchased from Genesis Home Appliances. The purchase process was straightforward. I was very happy with the customer service, including being contacted by phone to arrange a suitable delivery date. Delivery date/time ws fine. After it, I sent a follow on question by e-mail. Genesis contacted the manufacturer and quickly replied to that. The fridge/freezer is, to date, functioning well. It is a lot quieter than some reviews mention. I was able to place my unit right by a power-point but the very short lead could be an issue for other purchasers.
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Posted 4 years ago
Great service, good communication, updated frequently on order
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Posted 4 years ago
Very good prompt delivery and installation
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Posted 4 years ago
I am very pleased with my purchase. Also a quick delivery.
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Posted 4 years ago
Efficient , good communication reliable
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Posted 4 years ago
Good communication. Kept me informed regarding delivery
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Posted 4 years ago
Genesis where the only company to stock the tumble dryer I wanted. Very efficient and rang us to confirm delivery time. Delivery driver was very helpful and friendly- will definitely purchase from here again!!!
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Posted 4 years ago
Very professional service
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Posted 4 years ago
Excellent company to deal with they keep you updated with the progress of your order from ordering to being delivered definitely recommend this company 10/10👍
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Posted 4 years ago
Very good communication, delivered on time and the delivery guy was very polite and helpful, thank you, Martin.
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Posted 4 years ago
Great experience dealing with Genesis, efficient and friendly sales staff. Genuinely great. However, they need to stop using DPD couriers though, they really let them down.
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Posted 4 years ago
Thank you very much for the positive review, apologies for any inconvenience caused by the courier delivery. We will pass on the feedback to DPD. However, it is rare that we use this company for deliveries, only for selected items and areas. Nevertheless thank you for choosing Genesis and your feedback is much appreciated.
Posted 4 years ago
Excellent communication and service
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Posted 4 years ago
Our tumble drier needed a new drum and heating element replaced and we were very pleased with the speed at which this was done. The drier was back in 2 days and the guys were very efficient and helpful with getting it installed again. Good service, would recommend.
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Posted 4 years ago
Good service and communication. Delivery as promised. Helpful delivery team. Would use them again.
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Posted 4 years ago
Good service and fair price. Knowledgeable.
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Posted 4 years ago
genesishomeappliances-co-uk/ is rated 4.8 based on 288 reviews