GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY easy & straight forward to sign up to GEM's breakdown service.”

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Posted 5 years ago

“the process was clear and easy to follow as well as being short and to the point.”

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Posted 5 years ago

“No issues with setting up new account”

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Posted 5 years ago

“Only just joined using the website. Wanted cover for my daughter and me. Clear, simple cover and payment options. So far so very good indeed.”

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Posted 5 years ago

“Chose GEM after much research. Competitive price for services, but would have preferred Euro cover included rather than stand-alone policy. Very user-friendly and transparent application and payment process.”

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Posted 5 years ago

“Joined as top rated, good value and easy online experience with exactly what I was looking for.”

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Posted 5 years ago

“Have just joined ( co membership with wife). Chose yourselves following a little research. Whole process was very easy, people I spoke to on phone were very pleasant and easily understood. Paperwork arrived very quickly. Excellent service to date.”

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Posted 5 years ago

“I used the online chat line to ask some questions before accepting the terms. Very Clear and definite answers. So far so good.”

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Posted 5 years ago

“I had been a member for many years with excellent service provided though rarely used...It was a few weeks ago I realised my membership had elapsed and turned out to be an expensive and not good service hence my renewal...”

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Posted 5 years ago

“Looking at all the options I chose GEM because a couple of motoring magazines rated them the best, and the fact that they have been in business for many years coupled with the price which is good value.”

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Posted 5 years ago

“Easy to join - hope I don't need to use the service though!”

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Posted 5 years ago

“I've only just joined GEM but found my joining experience very straight forward and quick.”

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Posted 5 years ago

“This is a review of my Gem joining experience. It was as smooth as could be. I chose Recovery Extra. The cost was just under £100, whilst my previous renewal for the RAC for the same level of service was ~£215. So seems pretty good. Less negative reviews than for other similarly priced offers and 4.5 stars overall so seems the best bet. Ideally, I'll never need this cover :0)”

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Posted 5 years ago

“Lady who dealt with me joining, very efficient, excellent”

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Posted 5 years ago

“Taking out GEM motoring Assist is quick & easy, just having two options that are competitively priced makes selection easy. Have not had to use it as yet so I cannot comment on that.”

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Posted 5 years ago

“Excellent service. The all in one package at a reasonable price made the joining experience very easy.”

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Posted 5 years ago

“Polite, friendly, professional and helpful. Did not try to sell me anything I didn't need. Job done.”

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Posted 5 years ago

“Contacted GEM by email to query policy regarding older vehicles then saw contact number so rang.Spoke to a lady at GEM who answered my query an confirmed email received.Very friendly, helpful.Joined GEM after concluding conversation”

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Posted 5 years ago

“Brand new customer. I liked the ease of joining and that everything is in one package... No need to think and consider what is needed... just cover it all in one go, and at an affordable price.”

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Posted 5 years ago

“So far so good. Easy to join and seems good value for money.”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews