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GEM Motoring Assist Reviews

4.7 Rating 2,644 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,644 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service considering they are cheaper than the others..”

Posted 1 year ago

Dear Member Thank you for taking the time to give such positive feedback about the service we provide. Kind Regards The GEM Team

Posted 1 year ago

“Bonnet catch would not allow for closure after topping up with screen wash. Contacted via text and was all repaired within one and a half hours. Thanks”

Posted 1 year ago

Dear Member Thank you so much for giving such positive feedback about the service we have provided for you. It is great to know that we are achieving the high standards we set. Kind Regards The GEM Team

Posted 1 year ago

“Excellent service considering they are cheaper than the others..”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Kind Regards The GEM Team

Posted 1 year ago

“Came within the estimated time and sorted the problem”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Very helpful phone call. Recovery driver was really nice and very efficient. They were a little later than stated getting to me but with traffic that was to be expected. No complaints about the service received.”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Terrific support when my motorhome got stuck in the mud and wouldn't start. So helpful :)”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback about the service we have recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Communication and turn out with Gem has proved to be easy and on the 3 occasions I've had to have them come out I've never had to wait for too long . All people I've spoken to have been lovely .”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Good Staff”

Posted 1 year ago

Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team

Posted 1 year ago

“Very easy to join”

Posted 2 years ago

“Quick and easy to join on line. A lot simpler than other websites I have visited.”

Posted 2 years ago

“Easy site to navigate, good choice of cover, competitive price.”

Posted 2 years ago

“Very easy sign up and competitive pricing.”

Posted 2 years ago

“During a recent house move my renewal notice was misplaced. When renewal was found it was very easy to renew my membership on line.”

Posted 2 years ago

“Disappointed that you were unable to re-establish my old account after a failed payment - I had been with you for many years!! However, I have just opened a new account which was fairly straightforward.”

Posted 2 years ago

“Oh, I like things being fuss free and this was. One level of total cover (including motorcycles - yay), one excellent price; take it or leave it 😀 That's my kind of thinking 👍”

Posted 2 years ago

“I found GEM from reviews online, especially the Auto Express review and found their website easy to use and their prices and amount of cover very good. I spoke to an advisor on the phone as I had a query and the phone was answered very quickly and the lady was very helpful. Having only just taken out the cover I can't comment on their service if you had a breakdown but if it's a good as my experiences with GEM so far I will be very happy”

Posted 2 years ago

“A very easy web site to fill in and straight down to earth advice excellent”

Posted 2 years ago

“Easy and simple”

Posted 2 years ago

“I recently was told by my bank that my RAC cover would no longer be valid with my premium account. I compared motor breakdown firms and Gem came to the fore. Excellent value.”

Posted 2 years ago

“Had experience of GEM assist five years ago and only left when I bought a new car with five year free breakdown cover. Always said when free cover ended would return to GEM Assist as always had such good service.”

Posted 2 years ago

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GEM Motoring Assist is rated 4.7 based on 2,644 reviews