Name: WiseDriving
Rating: 3.58

“The fault I’ve found with wise driving is that when you want to find out more ways to improve your driving it says click “here” so I try to do that but it doesn’t work and therefore I don’t actually know how to improve my driving.”

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Posted 2 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. There is a hints and tips page on our website you can find it here by using this link: https://help.wisedriving.com/hc/en-gb/articles/115001524311-Black-Box-Policy-How-can-I-improve-my-score-. If there is anything you’d like us to discuss with you, please let us know. Many Thanks, Kathryn.

Posted 2 years ago

“First time going to a comparative website for best insurance price and enjoying services paid for so far”

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Posted 2 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 2 years ago

“Very good company in terms of giving me feedback on my driving and how to improve it. I also like the break down option online to see specifically what I need to improve. The only negative is the curfew feature.”

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Posted 2 years ago

Hi Alex, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Adam

Posted 2 years ago

“I've had no problem with the service so far so I cant complain I'm happy at the moment”

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Posted 2 years ago

Hi Simon, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Many thanks, Adam

Posted 2 years ago

“It would be better if there wasn’t a time to be in at night and a time to go out in the morning”

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Posted 2 years ago

Hi, Thank you for taking the time to leave a review. The time of day scoring factor is one of the lowest weighted of the 4 driving behaviours that we measure. If you do need to drive within those times every once in a while, it will not have a drastic impact on your score. If you find that you are having to drive at those times more often, then as long as you are able to keep your other scores high, you should be able to maintain your overall score. If you head to www.wisedriving.com, we offer a help centre where you will find various articles and videos which may help to improve your score. Alternatively, if you would like to speak to somebody about your driving score, please call our Customer Services team on 01733 308358 and we'll be happy to talk things through with you, we're here 8:00am - 8:00pm Monday to Friday, 9:00am - 5:00pm Saturdays and 10:00am - 4:00pm Sundays and Bank Holidays. Many thanks, Adam

Posted 2 years ago

“It would be better if there wasn’t a time to be in at night and a time to go out in the morning”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a review. The time of day scoring factor is one of the lowest weighted of the 4 driving behaviours that we measure. If you do need to drive within those times every once in a while, it will not have a drastic impact on your score. If you find that you are having to drive at those times more often, then as long as you are able to keep your other scores high, you should be able to maintain your overall score. If you head to www.wisedriving.com, we offer a help centre where you will find various articles and videos which may help to improve your score. Alternatively, if you would like to speak to somebody about your driving score, please call our Customer Services team on 01733 308358 and we'll be happy to talk things through with you, we're here 8:00am - 8:00pm Monday to Friday, 9:00am - 5:00pm Saturdays and 10:00am - 4:00pm Sundays and Bank Holidays. Many thanks, Adam

Posted 2 years ago

“It would be better if there wasn’t a time to be in at night and a time to go out in the morning”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a review. The time of day scoring factor is one of the lowest weighted of the 4 driving behaviours that we measure. If you do need to drive within those times every once in a while, it will not have a drastic impact on your score. If you find that you are having to drive at those times more often, then as long as you are able to keep your other scores high, you should be able to maintain your overall score. If you head to www.wisedriving.com, we offer a help centre where you will find various articles and videos which may help to improve your score. Alternatively, if you would like to speak to somebody about your driving score, please call our Customer Services team on 01733 308358 and we'll be happy to talk things through with you, we're here 8:00am - 8:00pm Monday to Friday, 9:00am - 5:00pm Saturdays and 10:00am - 4:00pm Sundays and Bank Holidays. Many thanks, Adam

Posted 2 years ago

“Very happy with my car insurance company”

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Posted 2 years ago

Hi Mark, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Kathryn.

Posted 2 years ago

“When somebody has taken a policy with you, that means he/she has thought the organisation is good. There after, if, in between the contract, you start sending some unnecessary changes, you are causing rethink when renewal time comes. By bothering customers with messages may irritate, frustrate and possibly make a person to look elsewhere and not continue with current policy.”

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Posted 2 years ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Many Thanks, Kathryn.

Posted 2 years ago

“Wise driving is good to have for your insurance”

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Posted 2 years ago

Hi Gurmeet, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“A wise choice, good insurance to go with”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 2 years ago

“You have good service!”

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Posted 2 years ago

Hi Branislav, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 2 years ago

“Good, This gives more attention to drivers”

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Posted 2 years ago

Hi Tudor Thank you for your review. We appreciate it. Many thanks, Holly

Posted 2 years ago

“It was good and I liked it”

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Posted 2 years ago

Hi, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 2 years ago

“great deals for younger drivers”

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Posted 2 years ago

Hi James, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 2 years ago

“WEBSITE EASY TO WORK NO LONG WAIT ON PHONE CUSTOMER SERVICE REP VERY HELPFUL”

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Posted 2 years ago

Hi Ciaran, Thanks for giving us such a great rating. We really do appreciate it. Many thanks, Lauren

Posted 2 years ago

“Very satisfying and nice and easy to getting your goal”

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Posted 2 years ago

Hi, thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 2 years ago

“Applying for insurance was quick and easy.”

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Posted 2 years ago

Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 2 years ago

“Cheap insurance, easy and polite to talk to over the phone. Customer service was bang on and the simplicity of getting insurance with this company is what amazed me”

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Posted 2 years ago

Hi, Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service. Many Thanks, Kathryn.

Posted 2 years ago

“very good”

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Posted 2 years ago

Hi Daniel Thank you for your review, we appreciate it. Many thanks, Holly

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

WiseDriving Reviews