Hastings Direct Reviews

4.2 Rating 50,748 Reviews
81 %
of reviewers recommend Hastings Direct
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Wendy Cliffe
Verified Buyer
“Requested copy of Policy by Post not received please send copy by Post”
Helpful Report
Posted 7 months ago
Hello Wendy, Thank you for your review. Looking at the policy, I can see that the delivery method for the documents is set to email. If you would like a copy posted, please contact the team on 0333 321 9801. They will change the delivery method and ensure that a copy is posted to you. They are open until 7pm today. ~Theo, Social Media Team
Posted 7 months ago
Barry Flint
Verified Buyer
“thanks i hope it will be ok”
Helpful Report
Posted 48 minutes ago
Johnson Vadakea Benglaw Parambil Jacob
Verified Buyer
“According to my age and expeeience my policy premium is too high?????”
Helpful Report
Posted 3 hours ago
Xiaowen Davies
Verified Buyer
“Very good customer service . Good price. Easy to use their app.”
Helpful Report
Posted 4 hours ago
Christina Deagan
Verified Buyer
“The process was quick and easy. The insurance price was very competitive”
Helpful Report
Posted 7 hours ago
Patryk Laganowski
Verified Buyer
“At present moment fantastic customer service”
Helpful Report
Posted 15 hours ago
Anonymous
Verified Buyer
“Very good instructions and information”
Helpful Report
Posted 16 hours ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Ayokunnu Opebiyi
Verified Buyer
“Very perfect”
Helpful Report
Posted 17 hours ago
Hi Ayokunnu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Yvette Moulding
Verified Buyer
“The lady was so polite and helpful....absolute breath of fresh air..Nothing was too much trouble Price was great.....”
Helpful Report
Posted 22 hours ago
Hi Yvette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Timothy Gillett
Verified Buyer
“Easy to deal with very helpful and a good fair price”
Helpful Report
Posted 23 hours ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Babatunde David Oginni
Verified Buyer
“Hassle free search and comparison. Straightforward and competitive quotes. Every step,of inquiry was clearly explained without any ambiguity. No unexpected add-ons Really happy with the purchase. Excellent information covering every area of importance to me.”
Helpful Report
Posted 1 day ago
Hi Babatunde, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Anonymous
Verified Buyer
“Great price for the cover”
Helpful Report
Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Christopher Chalker
Verified Buyer
“Nice and easy to sign up for my car insurance.”
Helpful Report
Posted 1 day ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Anonymous
Verified Buyer
“communication with the person was easy and he understood my request to change on a quot. also advise on few other areas of the quote, which I was not sure about. Please with the outcome.”
Helpful Report
Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Anonymous
Verified Buyer
“Signing up was quite straight forward. I'm new to Hastings so do not have any other experience.”
Helpful Report
Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Anonymous
Verified Buyer
“Competitive price and easy to use app”
Helpful Report
Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Terry Bentley
Verified Buyer
“Very easy procedure.”
Helpful Report
Posted 1 day ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Glenys Stimpson
Verified Buyer
“Excellent service and price”
Helpful Report
Posted 1 day ago
Hi Glenys, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Christopher Playdon
Verified Buyer
“The price for my car insurance was so competative and was sorted very quickly. Excellent service.”
Helpful Report
Posted 1 day ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 hours ago
Anonymous
Verified Buyer
“I cancel insurance before 14 day and anyway they charge very disappointed 👎👎👎”
Helpful Report
Posted 1 day ago
Hi, We’re sorry you’re unhappy about our fees. Like most other insurers, our fees cover some of our business costs — like staffing our contact centres, managing your policy, and maintaining and developing our systems. We try to keep our fees in line with other insurers. We also make these fees as clear as possible in any documents and on our website, as well as explaining that they’re non-refundable. Please visit https://www.hastingsdirect.com/about-us/our-fees for more information. Thanks, Nicole, Social Media team
Posted 1 day ago
Chrispin Mukisa
Verified Buyer
“The process was simple and straight forward”
Helpful Report
Posted 1 day ago
Hi Chrispin, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Hastings Direct is rated 4.2 based on 50,748 reviews
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