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Hastings Direct Reviews

4.2 Rating 49,879 Reviews
81 %
of reviewers recommend Hastings Direct
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Hastings Direct offer excellent cover with all the facilities that I wanted at a reasonable price. As I also have my car policy with Hastings and trust them, it made sense to take their home insurance too. Hopefully I'll never need it, but it's a comfort to know it's there.
Hastings Direct 5 star review on 5th January 2026
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Posted 1 day ago
Hi Anthony, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Hastings provided a very competitive car insurance quote with minimal fuss and aggravation
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Posted 1 day ago
Hi Roger, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
No problems with staff who , I believe,were in another country. Good competitive price and documents have now arrived by post.
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Posted 1 day ago
Hi Malcolm, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Easy to deal with apart frpm App no problem to download but trying to add partners car to my App did not happen now have 2 seperate Apps one for her car and one for mine
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Posted 1 day ago
Hi Nicholas, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Understand my query quickly and rectify it, sorting the issue
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Posted 1 day ago
Hi Ricardo, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Very good company fast and easy to buy insurance thank you
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Posted 1 day ago
Hi Tomasz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Just purchased a car insurance with Hastings and was impressed with the price struggle at first with cost but then Hastings came up with a good price so thank you Hastings 😊
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Posted 1 day ago
Hi Jeffrey, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
I was very pleased with getting my car insurance it was a lot easier than some I tried and also I have my house insurance with you
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Posted 1 day ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Very good customer services
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Posted 1 day ago
Hi Sandussi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Very helpful lady when I had a query
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Your too harsh on braking and acceleration
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Posted 1 day ago
Hello Lewis, Thank you for your review and for taking the time to share this with us. I'm sorry to see that you've not having the best experience with the telematics policy. The Telematics team does take into account that you will have to adapt to the road ahead and that this, as well as other road users can cause you to take actions that may impact your score. As a result they acknowledge that your driving score won't always be at 100. For the sake of the policy, it just needs to be above 30. If you have any questions or concerns, please call our YouDrive team on 0333 321 9801. ~Theo, Social Media Team
Posted 16 hours ago
Everything done on line. Managed to work my way through it
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 14 hours ago
Quick easy to access, dont in about 10 minutes
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Posted 2 days ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Excellent easy to understand Excellent value my last insurance renewal was double your quote thank you so much well done Hastings direct car insurance
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Posted 2 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
I have found Hastings direct to be a professional company, I had no problems with the easy application for car insurance
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Posted 3 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Very easy to buy the policy and cheaper than the one I had previously from another company for exactly the same thing
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Posted 3 days ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
competitive price and easy to change to Hastings from previous insurerer
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Posted 3 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Brilliant very happy
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Posted 4 days ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
No complaints
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Posted 4 days ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
5 star defacto rated, the process was simple to use and everything worked as it should. I was impressed.
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Hastings Direct is rated 4.2 based on 49,879 reviews