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Hastings Direct Reviews

4.2 Rating 48,207 Reviews
81 %
of reviewers recommend Hastings Direct
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Very good service 👍🏻
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Posted 5 days ago
Hi Merita, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Not the cheapest but the cheapest of the bigger insurance companies
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Posted 5 days ago
Hi Alastair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Simple online 7 cheaper than my current provider.
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Web site easy to use, quote for insurence cover had every thing in it that I required but still remained competative. I like the app on my phone which gets me straight to Hastings Direct with any query I may have.
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Posted 1 week ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
The gentleman I spoke with was very helpful and answered all my questions with patience and kindness
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Posted 1 week ago
Hello, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
Posted 1 week ago
Reasonably priced, cannot say anything more because I hope I don't have to use this policy to find out how good or otherwise they are.
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Posted 1 week ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for insuring with Hastings Direct. ~Theo, Social Media Team
Posted 1 week ago
Quite good, thanks.
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Posted 1 week ago
Hello Christopher, this is really good to see. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 1 week ago
happy with them last year why change very little difference than last year in price
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Posted 1 week ago
Hello Barry, thank you for choosing to insure with Hastings Direct this year. We hope you have the best possible year with us. ~Theo, Social Media Team
Posted 1 week ago
Setting up the policy was very straightforward and very satisfactory. However for whatever reason I have not been able to register for MyAccount or the App. The problem has been raised with the IT department but as yet I have not been updated so l am not able to access my documents online. I have been sent paper copies in the interim.
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Posted 1 week ago
Hello Christopher, thank you for your feedback and for choosing to leave us a positive review. I hope the issue with your account can be resolved soon and please let us know if you do not hear back concerning this ~Theo, Social Media Team
Posted 1 week ago
30th May 2025, spoke to a very patient and informative man called "Kagisho" he was very helpful and dealt with my query effectively. I would like to thank Kagisho for his kind professional attitude.
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Posted 2 weeks ago
Hi Ian, Thanks for your review, we really appreciate you taking your time to share your feedback. I’m sure the colleague you spoke to would be delighted to know they’ve been given some fantastic feedback - I’ll let them, and their leader know. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
I recently purchased motorbike insurance with Hastings Direct as I was returning to riding my motorbike after being overseas for a few years and had let my insurance and No Claims lapse. I went onto a few broker sites and direct insurance websites and some of the quotes were ridiculous given the size and value of the bike, my experience of 20+ years riding, no accidents, clean licence and me having No Claims of 15+ years prior to them lapsing. Hastings Direct were in the the top 3 for being the cheapest and the ease of buying was good. My only negative was that after completing the online information, I then had to speak with a call centre to reiterate everything I had completed on line which took approx 30 mins and the cost of a phone call, which to me seems pointless given I had completed the online purchase. I would recommend.
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Posted 2 weeks ago
Hi Brett, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
very good and relaible company, i will defenitely recomond my friends and to buy their car insurace with this comapny.
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Posted 2 weeks ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Very good and prompt service.
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Posted 2 weeks ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Good price for Home Insurance for the cover I needed. Easy to apply on line.
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Posted 2 weeks ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Hastings was easy to deal with and had a competitive price
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Posted 2 weeks ago
Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Competitively priced with good cover. Easy to compare and purchase. Well known name.
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Posted 2 weeks ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Really easy to take out a policy; not tested any of the support as yet, but hoping for good things!
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Posted 2 weeks ago
Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Bit to early to have an opinion apart from taking out the insurance I have not had any dealings
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Posted 2 weeks ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Easy & quick and good price
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Posted 2 weeks ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
They gave a competative quote for my car insurance that had several added options and very easy to fill the neceeary information on line.
Helpful Report
Posted 2 weeks ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
Hastings Direct is rated 4.2 based on 48,207 reviews