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Hastings Direct Reviews

4.2 Rating 47,787 Reviews
81 %
of reviewers recommend Hastings Direct
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Good. However.... no direct connect to insurance certificate at all. I still do not have a copy of my insurance.
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Posted 2 days ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 day ago
Polite and helpful customer service.
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Posted 2 days ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 day ago
I was looking for motorcycle insurance and honestly had not considered Hastings, having previously been insured by “specialist “ motorcycle insurers. Competitive price and have to say the online process was straight forward, and the app is head and shoulders above the previous supplier. Will definitely investigate when car insurance comes round.
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Posted 2 days ago
Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 day ago
Easy to set up, good price for cover but that’s the easy bit.
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Posted 3 days ago
Hi Poppy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 day ago
Easy to use website,but good advise on the phone with no fuss
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Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Sign-up process was smooth, very competitive pricing and all seemed clear and straightforward. The first 'black box' received was defective, but a replacement was sent once it was identified that it didn't work (which was a bit of a faff) and seems to be working fine now.
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Posted 3 days ago
Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
It was easy done it all on the app
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Posted 3 days ago
Hi Terry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Pretty straightforward
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Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Good value product when compared to others
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Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Good balance of price and cover
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Posted 1 week ago
Hi Danny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Easy to apply
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Posted 1 week ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Happy with price
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Posted 1 week ago
Hi Thirza, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
I obtained a quote online and rang Hastings Direct the following morning and the call taker was absolutely professional and got the policy set up with ease. Well Done !!!
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Posted 1 week ago
Hi Jinit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
It was easy to purchase through Confused . Com thank you
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Posted 1 week ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very helpful staff
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Posted 1 week ago
Hi Sally, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Good service Very helpful
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Had difficulty getting onto the site but once I had went very smoothly
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Posted 1 week ago
Hi Gladys, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Got insurance on line was very strait forward and quick and easy
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Posted 1 week ago
Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very good website easy to go through the different options available, I've been with Hastings vehicle insurance before and I'm happy to go back to them again.
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Posted 1 week ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Bought a new bike but am appalled at the cost previously I was paying 120 fully comp but because I needed it for a new bike wasn't able to get it 3 weeks before and feel penalised
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Posted 1 week ago
Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Hastings Direct is rated 4.2 based on 47,787 reviews