Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.16

4.2 Rating 49,723 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested copy of Policy by Post not received please send copy by Post”

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Posted 4 months ago

Hello Wendy, Thank you for your review. Looking at the policy, I can see that the delivery method for the documents is set to email. If you would like a copy posted, please contact the team on 0333 321 9801. They will change the delivery method and ensure that a copy is posted to you. They are open until 7pm today. ~Theo, Social Media Team

Posted 4 months ago

“Much cheaper than my previous insurur”

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Posted 8 hours ago

“Very good price and pleased it was so easy to get”

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Posted 8 hours ago

“I dont know i have only just joined.I followed the instructions for the black box from you and now they are trying to get me to fix it I am not very good with new technology i will have to try a friend when he is in. ???”

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Posted 11 hours ago

“Quick, easy, cost effective, good level of cover. Very pleased.”

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Posted 14 hours ago

“Took the insurance out for my son and was so easy and straightforward was the cheapest out of all on the comparison sites, the app and box was a quick easy set up”

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Posted 16 hours ago

“good policy at a reasonable price”

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Posted 17 hours ago

“Policy involves using a tab. Which was not highlighted at the purchase. And no information about it via email or even the envelope the tab came in.”

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Posted 18 hours ago

“Easy, straighfoward and a user friendly process”

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Posted 19 hours ago

“Good quick process to insure my Honda Forza , Good clear on line and by post experience. Would recommend without hesitation.”

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Posted 19 hours ago

“Great cover price very good . Good customer service. Will be renewing my House insurance with you next November.”

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Posted 20 hours ago

“Really easy site to navigate and very quick. Plus price was really good.”

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Posted 21 hours ago

“Straight forward process through go compare ....only took a few moments to set up. First time using this company so a new customer bought home insurance”

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Posted 1 day ago

“My first experience with a tracker. I like Hastings approach , at one point I thought I had set my newtracker and phone app up - I hadn't and Hastings sent me a gentle reminder. It also helps me be a more mindful driver.”

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Posted 1 day ago

“Very reliable insurance company, have used previously and came out tops in comparison websites. No complaints and have been given no reason to do so. Highly recommended.”

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Posted 1 day ago

“Very efficient and polite”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“first class service very pleased well recomended”

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Posted 1 day ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 17 hours ago

“very easy all done on line good price”

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Posted 1 day ago

Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 17 hours ago

“Thank you for being so understanding and giving me fantastic customer service an care”

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Posted 1 day ago

Posted 17 hours ago

“Good and hassle free”

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Posted 1 day ago

Hi Firoz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 17 hours ago

Hastings Direct is rated 4.2 based on 49,723 reviews