Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.15

4.2 Rating 47,787 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 14th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Premium more than doubled. Cheers.”

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Posted 11 hours ago

“I just want to say a big thank you for Hastings Direct. They gave me a perfect price for my car insurance. I couldn’t have chosen otherwise. Thank you. Krisztina”

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Posted 14 hours ago

“Dreadful! You're set up to fail. Inadequate instructions re the 'black box' meant I lost 46 points without driving an inch. Attempts to rectify the situations only resulted in a 'computer says no' response.”

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Posted 16 hours ago

“very happy with the quote and ease of the sites use”

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Posted 1 day ago

Hi Dorothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“Excellent cover & understandable policy m. Easy to set up online”

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Posted 1 day ago

Hi Gerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“Please see below”

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Posted 1 day ago

Hi Cliff, Thanks for your review, we really appreciate you taking your time to share your feedback. I’m sure the colleague you spoke to would be delighted to know they’ve been given some fantastic feedback - I’ll let them, and their leader know. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“5* service”

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Posted 1 day ago

Hi Sally, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“Easy to follow instructions and competitive rates.”

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Posted 1 day ago

Hi Gwenyth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“Easy to complete and competitive”

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Posted 1 day ago

Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 18 hours ago

“Good cheapest insurance about.”

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Posted 2 days ago

Hi Carwyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Very pleased with my application for car insurance, helpful and very obliging service second to none”

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Posted 2 days ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Hastings direct is the best car assurance ever , I'm happy and the staff are also kind”

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Posted 2 days ago

Hi Nputu, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Good quote and fairly quick to start a new policy.”

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Posted 2 days ago

Posted 1 day ago

“good all round service happy with price and communication skill”

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Posted 2 days ago

Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Good. However.... no direct connect to insurance certificate at all. I still do not have a copy of my insurance.”

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Posted 2 days ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Was easy to purchase a policy that was competitively priced within the market.”

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Posted 2 days ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Polite and helpful customer service.”

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Posted 2 days ago

Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“Accessed via Money Supermarket website, great service so far”

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Posted 2 days ago

Posted 1 day ago

“I was looking for motorcycle insurance and honestly had not considered Hastings, having previously been insured by “specialist “ motorcycle insurers. Competitive price and have to say the online process was straight forward, and the app is head and shoulders above the previous supplier. Will definitely investigate when car insurance comes round.”

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Posted 2 days ago

Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 day ago

“We have insured our car but the wrong start date was on the certificate so we rang and you could not change it . So in effect we are unable to use the car for two full days . Which has caused a very big inconvenience”

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Posted 2 days ago

Hello Annette, Thank you for your review. I'm sorry to read about this and I appreciate the frustration that would have been caused by this situation. I'm afraid in this case, the start date of the policy cannot be amended, instead a new policy with the correct date needs to be purchased. Thank you for sticking with us despite this experience and I hope that your time with us improves as the policy progresses. ~Theo, Social Media Team

Posted 1 day ago

Hastings Direct is rated 4.2 based on 47,787 reviews