Hello Wendy,
Thank you for your review. Looking at the policy, I can see that the delivery method for the documents is set to email. If you would like a copy posted, please contact the team on 0333 321 9801. They will change the delivery method and ensure that a copy is posted to you. They are open until 7pm today. ~Theo, Social Media Team
Hello,
Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team
Hi Tristan,
Thanks for your review, I'm very sorry that you haven't had a better experience with us.
We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you.
If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Hello,
Thank you for choosing to insure with Hastings Direct this year despite the price not being the most competitive. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
It’s great to hear you received the level of customer service you deserve. Thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team
Hi Garry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Scott,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Wendy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Sally,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Hastings were best value when signing up and the onboarding process was fine. I had a non urgent issue when abroad and needed to make a change to my policy prior to its commencement. The response was not very helpful, with a chat function that someone replied to once a day. that’s not really a chat function, no quicker than email.”
Hello,
I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct, we really appreciate it. Going forward, if you need to discuss something urgently, you can also reach us on Facebook or X, @Hastingsdirect as an alternative to the chat. We'll do all we can to help you. ~ Theo, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“I appreciate the request for a review, however it's still too early for me to give a meaningful feedback as I've recently started my policy, I would be happy to share a more informed review after I've had more experience with your service.”
Hello,
We appreciate that. Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Easy to buy insurance online from Hastings Direct
The test of a good insurance company is when you need to make a claim, which luckily I haven't had to do yet, so couldn't comment on that.”
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Dorothy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
