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Hastings Direct Reviews

4.2 Rating 51,833 Reviews
81 %
of reviewers recommend Hastings Direct
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Hasitings has less restrictions on black box use prioritising quality of driving over being penalised for quantity of driving (NB - I cancelled my Quote me Happy Connect Policy within the 14 days cooling off period because of how many times I needed to drive short journeys each day which penalised my final score despite having excellent driving score)
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Posted 5 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Application was easy, straight forward. Very happy with the quote I received.
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Posted 5 days ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Have had no problems with Hastings
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Posted 5 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
When I paid the premium of £95.98 for house contents insurance cover on 5th August 2026 I asked for policy documents to be sent by post. I have not yet received them and I feel this is poor service.
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Posted 5 days ago
Good overall service and best price
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Posted 5 days ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Hastings Direct it was quick and easy to use the web site, very helpful easy to follow instructions done in a matter of minnets with no fuss.
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Posted 5 days ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Just joined Hastings direct. The app is amazing. Was so easy to get insured. Definitely recommend
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Posted 5 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Always easy to set up my policies with Hastings direct although I find them to be slightly more expensive than other quotes who use the same underwriters. Overall a good service
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Posted 5 days ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 days ago
Fine and easy to set up insurance. And happy with the price thanks
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Posted 6 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Very easy to set up and pay for my car insurance online, it came with RAC breakdown assistance but I paid a little extra for the breakdown and relay service.
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Posted 6 days ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
I do not have much experience with Hastings Direct.
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Posted 6 days ago
Hi Renata, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
I had to cancel my insurance due to needing to reject a purchased car. The advisor was very helpful. She checked information with her supervisor and advised my best option. I hope they come up in the search again when I look to insure my next car. 👍⭐️⭐️⭐️⭐️⭐️
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Posted 6 days ago
Hi Natasha, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Very straightforward questions on line make it fairly easy. Pleased with the price. Would recommend.
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Posted 6 days ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Whole smooth and easy , price was very competitive , supportive and informative communication too . App is great and easy to negotiate even for an oldie like me 😀
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Posted 6 days ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
New customer. Policy sounds very good
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Posted 6 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
The online messenger is easy to use and promptly replied to.
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Posted 6 days ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Smart choice and value for money. Best price by far compared to other companies. Quick and easy online form. Clear details about what is covered. Highly recommend Hastings.
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Posted 6 days ago
Hi Janette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Good clear web site , easy to use keenest price for my needs.
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Posted 6 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Easy website, acceptable price, happy with service.
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Posted 6 days ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
good price thanks
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Posted 6 days ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
Hastings Direct is rated 4.2 based on 51,833 reviews