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Hastings Direct Reviews

4.2 Rating 50,343 Reviews
81 %
of reviewers recommend Hastings Direct
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Quick and efficient service, very helpful.
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Posted 3 days ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 day ago
Easy to get a quote,
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Posted 3 days ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Eaay to deal with ..great value
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Posted 3 days ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Rubbish company don’t join them
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Posted 3 days ago
Hi Darryl, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 3 days ago
Great so far! Customer service team so helpful!
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Posted 4 days ago
Hi Emily, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Good communication and friendly easy to understand and price in range may recommend to others
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Posted 4 days ago
Hi Nazrul, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Excellent service when renewing policy
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Posted 4 days ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Brilliant service. Thanks for being very reasonably priced.
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Posted 4 days ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
I was very disappointed ! after purchasing my Car insurance, I was notified that I had to share driving data to for 30 days,!! I checked that I had given all of my details correctly but honestly did not notice this condition of acceptance it was obviously hidden in the small print, it's a online policy which I understood but it was difficult to find out if I could cancel the policy before it started without a financial penalty, NOT Happy.
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Posted 4 days ago
Hello James, Thanks for your review, we’re sorry you’re unhappy with the terms of this policy  This policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as we strive to make it clear what kind of policy this is and what is required from the customer. I regret if this wasn't clear and we will pass this feedback to the relevant team so it can be further reviewed. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 3 days ago
Good price . Phone line took a bit to answer .
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Posted 4 days ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Easy to use quotation forms online. Very competitive premium
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Posted 4 days ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Really great experience. Very helpful. I had to make a small alteration today with no problem at all. No charge either. Very unusual for an insurance company. Keep up the good work Hastings. A breath of fresh air. One very happy customer.
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Posted 4 days ago
Hi Jenny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Easy to sort and the right price
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Posted 4 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
The whole process was simple and easy to navigate with very competitive prices with plenty of information available for customers
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Posted 4 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Website was easy to follow and straightforward
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Posted 4 days ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
I've not spoken to a hastings direct employee but everything I did to set up insurance with them was very easy smooth process very good
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Posted 4 days ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
All good for what I wanted thankyou .
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Posted 4 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Very good web site to use , explained everything I need to know
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Posted 4 days ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Really pleased with the cost of my car insurance with you. As a mature first time driver I feel I have got a great deal and pleased I chose to have a box to monitor my driving as it gives positive and constructive feed back via the app.
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Posted 4 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Excellent customer service with very reasonable pricing policy.
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Posted 4 days ago
Hi Prasun, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 days ago
Hastings Direct is rated 4.2 based on 50,343 reviews