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Hastings Direct Reviews

4.2 Rating 48,578 Reviews
81 %
of reviewers recommend Hastings Direct
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I've had my car and house insurance with you for many year's I have no desire to go elsewhere great customer service and prices.
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Posted 4 days ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Simple, easy and reasonably quick
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Quick and efficient service was good.
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Posted 4 days ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Went via compare the market for a quote and Hastings were very competitive and met all my requirements.
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Posted 4 days ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Excellent reception and handling with my insurance requirements. Superb customer service.
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Posted 4 days ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Excellent info regarding policy and competitive price
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Easy and efficient
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Easy to sign upto. Good price. No company gets a five unless they do something really exceptional
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Posted 4 days ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Very efficient and easy to use website. Excellent results
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Excellent service šŸ‘šŸ»šŸ‘šŸ»
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Posted 4 days ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Excellent service & policy
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Posted 4 days ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Very pleased with my quote
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Posted 4 days ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Very fast and convenient site, I recommend itšŸ˜‰
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Posted 4 days ago
Hi Dimitar, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
I was disappointed that you don't provide hard copy of the policy wordings. When I contacted your customer services I was told to copy it myself.
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Posted 4 days ago
Hello, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We'll make sure your comments are passed on so we can do better in the future. If you would like the documents posted instead of emailed, please contact us via X (Twitter) or Facebook. We'll do all we can to help. ~Theo, Social Media Team
Posted 3 days ago
No issues as of yet
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Posted 4 days ago
Hi Harry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Easy to arrange. Clear instructions and competitive quote
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Posted 4 days ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Greater price and service , so far so good .
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Posted 4 days ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Great price
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Posted 4 days ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
I have dowloaded the app so I could get my documents and I am very disappointed that I have no access to them. I get the message ā€œSorry your policy information isn’t available at the momentā€. I am abroad and can’t prove that my insurance is valid even though I have paid for the policy in full. This is not good enough.
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Posted 4 days ago
Hello Christian, I'm sorry to see that this isn't working as it should. If this is still the case, please delete the app, clear the cache on your device and then re-download the app. This has been found to fix the issue. If that fails, please give us a call when you can on 0333 321 9801 so we can take a look at this for you. We'll do all we can to help. ~Theo, Social Media Team
Posted 3 days ago
Very easy to arrange and prompt response.
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Posted 4 days ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 days ago
Hastings Direct is rated 4.2 based on 48,578 reviews