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Hastings Direct Reviews

4.2 Rating 49,315 Reviews
81 %
of reviewers recommend Hastings Direct
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Good price and easy to do online
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Posted 1 day ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
easy to navigate options
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Very good customer service
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Posted 1 day ago
Hi Nozrul, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Very easy to use, really competitive prices,
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Posted 1 day ago
Hi Hilary, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Having insured my previous car home with no problems it was a no brainer to stay with my present insurer
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Good price, and an easier than expected purchase. Excellent.
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Posted 1 day ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Good price and good coverage
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Posted 1 day ago
Hi Stuart, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Very good customer service reasonable price for the car insurance I would recommend it thanks
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Posted 1 day ago
Hi Abdesselam, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Site is easy to use but there are several products that are very similar so you need to be very aware of the different excess amounts.
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Posted 1 day ago
Hi Albert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
The app isn’t that brilliant it seems to turn itself off when I get to a journey.
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Posted 1 day ago
Hello Christine, Thank you for your review about the app and I'm sorry to read about this. Before going on your next journey, please check that these settings are in place: -Bluetooth on -Location on (Always) -Power Save off -Motion Sensors On If these are in place and there is still no recording, please contact the Youdrive team by calling 0333 999 8911 and they can take a further look at this for you. ~Theo, Social Media Team
Posted 21 hours ago
Still new to this so go nothing much to say. But it was not difficult to get my policy and it was done in a mater of minutes. Just having challenges setting up my tracker don't know how I can be helped
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Posted 1 day ago
Hi Tsitsi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Great customer service from Hastings Direct — fast, helpful and professional. Very happy with my experience.
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Easy to use app and insurance setup.
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Posted 1 day ago
Hi Cheryl, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
I had to get paper documents sent out as I already had an email address attached to another Policy so I couldn’t have two policies on the same email address I don’t have an alternative email address so that was disappointing as when I open the app I can only view my brothers policy as that was the first one I bought .
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Posted 1 day ago
Hello Christopher, Thank you for your feedback. We apologise for this limitation and the frustration it causes. The team are aware of it and we hope that work is being done to look into and hopefully resolve this. Thank you for choosing to insure with us this year and please contact us if you have any further questions or need help with your policy. ~Theo, Social Media Team
Posted 21 hours ago
Excellent service and very quick and efficient. Thank you.
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Posted 1 day ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Website browser is fast with add-on policy options well prospect.
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Posted 1 day ago
Hi Moses, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
I found the staff very polite and informative when making amendments to my policy . The online app and telephone service i would rate as excellent and would recommend Hastings direct as a good company to deal with for car insurance and I'm sure other products they have are equally as good .
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Posted 1 day ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Nice easy process all online to switch my car insurance. Saved me a bit of money in the process too.
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
All went through with no problem
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Posted 1 day ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Helpful staff on the phone with an easy to understand English accent!
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Posted 1 day ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 17 hours ago
Hastings Direct is rated 4.2 based on 49,315 reviews