“have had a Hastings "You Drive" Tab for a few days now and all i can say is its rubbish. my father has installed a calibrated accelerometer in to my vehicle to check the driving score accuracy and on a journey where i was deducted driving score points for harsh acceleration and braking the sensor my dad installed did not read above 0.3g. He has raised this as a complaint with the technical department and is currently awaiting feedback.”
Hello Tabitha,
Thanks for your feedback, we're really sorry to hear about your experience and to see that a complaint needed to be raised as a result. I hope that you get a quick resolution to the complaint.
If you need to discuss this further please call our Complaints team on 0333 999 8904 or if you’d like an update on the status of your complaint. ~Theo, Social Media Team
Hi Christine,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
“Unable to access my policy via your App.!!
Message displays- unable to access policy. Please remedy this asap or I will have to consider cancellation of my policy.”
Hello Christopher,
Thanks for your feedback, we're really sorry to hear about your experience and to see that you were unable to access your online account. I appreciate the frustration this would have caused.
If this issue continues, please give the team a call on 0333 321 9801 so that the relevant team can take a look at this for you. ~Theo, Social Media Team
Hi Nitesh,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
“Easy to navigate and gave e a much cheaper deal than my current car insurance provider.
As Martin Lewis states, it pays to shpo around for a cheaper quote.”
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Terry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christine,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Kelvyn,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
“I decided on purchasing this House & Contents Insurance. I received my my renewal from a company I had been dealing with over a number of years. I was shocked to see the price had escalated to around £100 inctease for this coming year so I decided I would shop around. I must of drone an insurance quote previously and I got a reminder from Hastings with an up-to-date price. I did phone Hastings just to check the cover was what I needed and spoke to a real lovely woman who confirmed it was. I think it was the next day that I decided to go with Hastings and that actually saved me quite a bit of money.”
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
“Took out home insurance and emailed customer service advising them i wanted to opt out of the auto renewal and did not want them to retain my card details. The response I got was extremely disappointing - was told I had emailed the wrong department and that tgey could not deal with my request. Not given the correct department to email and they obviously weren't going to forward my email to correct department. Hope the cover is better than the customer service!”
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Sally,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks,
Nicole, Social Media Team
